Program Assistant, Academics and Administration

The Program Assistant (Academics and Administration), under the supervision of the Associate Director, provides administrative support for the Academic Administration of NYUS. The primary responsibility of the position is to provide broad support as part of a team whose mission is to ensure the effective delivery of a first-rate study abroad experience. The Assistant also ensures programmatic support consistent with the high standards that have established NYU as a global leader in international higher education.

This is a full-time position based in Sydney, Australia. Approximate time allocations for each duty category are indicated below but may be adjusted as necessary.

Operations and Communications (30%)

• Maintain a high level of discretion and confidentiality
• Assist in updating faculty handbooks, and academic related webpages
• Assist with alumni relations related to NYUS course guest lectures
• Search for and assist with possible academic-related grant applications
• Prepare weekly faculty newsletter
• Attend Intercultural Learning Committee meetings and staff/faculty meetings
• Participate in special projects and after hours/weekend event support as needed

Academics (70%)

• Create course schedule, manage classrooms and instructional supplies, organize regular meetings, circulate information, develop and enforce strategies related to academic procedures, and communicate academic announcements, revisions, and updates to all lecturers and students.
• Assist with new instructor onboarding and training in collaboration with Global Academics, manage course materials, ensure submission of grades, respond to academic engagement and student progress concerns, and assist instructors with NYU’s learning management system to support timely updates and communications to students.
• Assist lecturers with place-based learning opportunities such as field trips and guest speakers.
• Monitor USYD course availability each semester.
• Exercise judgement within defined guidelines and practices to provide general guidance and support to students to ensure appropriate academic advising, partnering with the Associate Director and appropriate authorities on escalated matters.
• Supervise exams and implement accommodations for students who have registered with NYU Moses Center for Student Accessibility.
• Support major NYU Sydney programs including, but not limited to, NYU local exchange info sessions and advertising, student orientation, short term programs, signature events, professional development, collaboration with the University of Sydney and community engagement opportunities.
• Other duties as assigned.

Job Requirements

Must possess legal entitlement to live and work in Australia
Must possess or be pursuing a Bachelor’s degree in a related field (e.g. Education, International Affairs) or equivalent

Skills & Preferences

• Experience in an office administration role
• Ability and strong desire to work in a highly collaborative team
• Ability to learn and excel in a broad range of duties and responsibilities
• Solid organizational and administrative skills, with a proven ability to prioritize projects
• Excellent intercultural and interpersonal communication skills
• Attention to detail
• Proven writing and editing skills, including the ability to draft effective memos & letters
• Familiarity and adaptability using technology/software products
• Proactive with exceptional problem-solving skills
• Considerable knowledge of Sydney, and ideally familiarity with and interest in U.S. culture and higher education

Additional Information

Applications for this position must be made via the NYU portal.