Program Coordinator, College of Arts and Science Social Sciences

Job Overview

The Program Coordinator is a key team member responsible for providing administrative and logistical support to ensure the smooth operation of academic programs. Reporting to the Program Director and working closely with the Program Manager, this role focuses on enhancing student services, managing program documentation, and coordinating events to support the academic goals of the department. Operating within a collaborative team environment, the Program Coordinator plays a vital role in fostering a welcoming and efficient atmosphere for students, faculty, and staff. With a commitment to timely and accurate task completion, exceptional student service, and effective collaboration, this position adapts to evolving responsibilities to meet the needs of the department or division.

Key Responsibilities

1. Administrative Support
   • Prepare and maintain enrollment reports, program deadlines, and related documentation.
   • Assist with course orders, student course permissions, and classroom scheduling.
   • Process student requests in alignment with Department and University policies and practices.
   • Compile statistics and generate reports for review by the Program Director and Department Heads.
2. Event Coordination
   • Plan and manage logistics for key events, such as student orientations, prospective student weekends, guest lectures, and faculty-student gatherings.
   • Handle room bookings, transportation, catering, and other event-related arrangements.
   • Develop marketing materials, such as posters, to promote events and recruit program participants.
   • Flexibility to provide hands on support for department events that occur outside of normal shift.
3. Collaboration and Teamwork
   • Work closely with the Program Director to streamline workflows and optimize task distribution.
   • Coordinate with student workers to ensure office tasks are completed efficiently.
   • Support the Program Manager in executing academic initiatives and program strategies.

Essential Functions

• Implement marketing and recruitment strategies to attract students and program participants.
• Event logistics including but not limited to catering.
• Provide administrative support for academic departments.
• Collaborate with academic departments to manage course scheduling and classroom changes.
• Adapt to evolving responsibilities based on the needs of the team, business unit, or division.

Required Education

Bachelor's Degree.
Five (5) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Trainings/Certifications

N/A

Required Experience

One (1) year of program coordination experience.

Additional Qualifications Considered

• Strong data-entry and computer skills including experience using Microsoft Office Suite.
• Strong written and oral communication skills to support departments with email distributions, and online information is preferred, particularly within an academic setting.
• Experience with creation and design of promotional materials to be used in print and digital media, including social media and websites.
• Strong organizational, time management, and problem solving skills.
• Excellent interpersonal skills and professional demeanor.
• Demonstrated ability to work well in a collaborative, team-based atmosphere.
• Demonstrated success in working in an administrative support role.
• Prior experience working in an institution of higher education.
• Familiarity with University-specific software programs.

Physical Requirements/Work Environment

Office environment/no specific unusual physical or environmental demands.