Program Manager, Admissions & Records

Basic Function

Under direction of the Programs Director or assigned supervisor, the Program Manager is responsible for managing assigned program activities associated with maintaining quality academic and student services programs.

Key position accountabilities

• Coordinate and support assigned Admissions & Records operational initiatives.
• Support day-to-day Admissions & Records workflows and service delivery.
• Provide workflow guidance and operational assistance to assigned Admissions & Records staff.
• Develop and disseminate process-level communications and training materials.
• Participate in cross-functional coordination and prepare operational reports.

Representative Duties

1. Manage the implementation of multiple project activities to meet or exceed assigned program(s) expectations.
2. Manage and monitor budgets to ensure compliance with regulations and/or directives from program agencies and cooperative educational partners.
3. Assist in preparation and administration of budget, control and authorize expenditures, approve invoices for payment, and respond to budget inquiries from college staff.
4. Supervise and coordinate department planning and operations; personnel supervision, including development and evaluation of all support staff.
5. Coordinate the release of project information and outreach activities to familiarize students with the services and programs of the college.
6. Develop and implement methods to identify and serve students who meet project guidelines, assessing their needs and providing programming to address those needs.
7. Participate in meetings and conferences related to programs within the assigned area; disseminate information, coordinate projects and implement procedural changes; follow up on action items, and develop program reports as needed.
8. Market the College and assigned program(s) to the College community and the general public.
9. Perform related duties as assigned.

Minimum Qualifications

• Bachelor's degree required.
• Two years of experience related to area of assignment.
• Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds of community college students and employees.