Registration & Records Academic Program Support Specialist

Job Summary

Assists students in specific program areas regarding academic policy and procedure which aids students in making decisions regarding financial aid opportunity, graduation requirements, department requirements, general university information, and manages students' university records in a specific academic area by performing clerical activities to maintain students' files.

Responsibilities

• Data entry, filing, and interaction with students, campus agencies, and the general public concerning registration, records maintenance, transcripts, and graduation.
• Assists students and the university community with registration issues, resolves concerns, and provides registration information.
• Records, monitors, and verifies required data and information into student database and information systems.
• Ensures compliance with university/office policies and procedures, and federal regulations to maintain the accuracy and integrity of academic records.
• Generates reports and statistics and performs miscellaneous job-related duties as assigned.

Minimum Qualifications

Three years of general office experience or equivalency (one year of education can be substituted for two years of related work experience), one of which in an academic setting; and demonstrated human relation and effective communication skills required. College coursework in a related area is preferred.

Preferences

2-3 years of data entry experience or related equivalency, proficiency in the use of computer equipment and programs. Familiarity with PeopleSoft preferred. Demonstrated human relations and effective communication skills are required.

Special Instructions

• Required 5 professional references, information requested: First and Last Name, Relation, Company, Email and Phone Number