Senior Enrollment Advisor, UMKC CRM Operations

Hiring Department

CRM Operations

Job Description

UMKC's Office of Admissions is seeking applications to fill our Senior Enrollment Advisor positions. Duties and responsibilities include, but are not limited to:

• Maintain a strong knowledge of UMKC’s programs, policies, awards, values, and distinctions.
• Review admissions applications, transcripts, and test scores and process for admission
• Process First Time College and Transfer Applications
• Monitoring and assisting with prospective student email inbox and telephone calls
• Coordinate the completion of student files before being reviewed for an admissions decision.
• Review when processing all transcripts and test score information and determine if the documents are official or unofficial.
• Release admit/deny decisions.
• Review edit data for cleanup.
• Maintain regular in-office hours to support the public-facing role of the Office of Admissions.
• Provide information to departments on the status of undergraduate applications
• Calculate GPA for students to assess admissions eligibility.
• Gain knowledge of our Slate, Peoplesoft and Perceptive Content database systems.
• Provide support for the Office of Admissions and Orientation for events as needed
• Serve up to four primary shifts per month at the front desk, assisting with applicant inquiries and directing students as needed.
• Provide excellent customer service to students, faculty, staff and the community concerning application status and general university information.
• Demonstrate excellent written and verbal/presentation skills
• Perform related duties as necessary including providing assistance for recruiting events and other Admissions Office functions.
• Other duties as assigned.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

A Bachelor’s degree or 3 years of experience in admissions preferred. 3 years of higher education admissions preferred.