"Program Manager, Career Services"

Job Summary:

Point Loma Nazarene University (PLNU) is seeking a dedicated and dynamic individual to join the Career Services team as a full-time Program Manager. This role is pivotal in advancing the strategic priorities of PLNU by overseeing program management, career advising, marketing, and leadership initiatives within Career Services.

Salary:
Pay Rate $70,304
Actual salary offered is determined by the candidate's experience, education, skills, and other factors, including internal equity and university funding resources.

Job Status:
Full time

What We're Looking For:

• Master's or advanced degree in Higher Education Administration, Counseling, Business, Human Resources, or related field.
• 2-3 years of progressive experience in career services, program development, talent development, or employer relations.
• Strategic thinker with a student-centered approach to career services.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Preferred experience in cultivating and maintaining strategic partnerships, managing and developing a team, and utilizing career services management platforms.
• Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU's Community Life Covenant.
• The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local 'Fair Chance' laws.

What You'll Be Doing:

• Developing and managing campus programs that meet the needs of a diverse student population and promote PLNU's mission, values, and strategic priorities.
• Coordinating student engagement activities and fostering partnerships with academic and co-curricular units as well as external stakeholders.
• Delivering career coaching and advising services to undergraduate and graduate students.
• Developing and implementing multifaceted marketing and communication campaigns.
• Providing leadership and mentorship to student workers and aligning departmental goals with university objectives.

RESPONSIBILITIES

Program Management - 40%

• Assist in developing and maintaining campus programs that align with the strategic priorities of the University and meet the needs of a diverse student population.
• Serve as a liaison with academic and co-curricular partners to coordinate and oversee student engagement activities within the classroom and through various campus activities.
• Facilitate collaboration with and maintain oversight of Career Advisors to ensure the seamless integration of career-related initiatives, fostering a holistic approach to student career development.
• Engage in campus events and programs to develop relationships with faculty, staff, students, alumni, and employers to enhance students' network and career opportunities.
• Develop processes and systems to cultivate and maintain relationships with local, regional, and national employers and career practitioners to stay abreast of hiring trends, industry needs, and best practices for career development.
• Present to prospective and current students, educating them on Career Service offerings and resources to support them with their career journeys.
• Assist in the planning and execution of large-scale career-related events that promote student engagement, talent development, and strategic partnerships. This includes events designed to develop or showcase student talent and cultivate or expand connections between students and alumni, employers, and industry professionals.

Career Advising - 30%

• Manage and optimize the advising schedule for the team, ensuring effective coordination and accessibility for students seeking guidance.
• Deliver career coaching/advising services designed to develop professional relationships with students through various settings
• Utilize formal and informal tools and resources to aid students in the self-assessment and career exploration processes.
• Provide consultation to students regarding career development and management tools and strategies including resume writing, developing cover letters, searching for a job or internship, interviewing, networking, LinkedIn, and connecting with employers.
• Keep abreast of current resources and use of career, occupational, and employment information in providing students with career coaching/advising services.
• Conduct research into and provide regular information to students regarding internships, career opportunities, professional associations, conferences, and graduate schools
• Develop and implement individual and personalized student outreach to support their academic and personal goals.

Marketing & Communication 15%

• Develop, implement, and manage multifaceted marketing and communication campaigns utilizing various channels including social media, the CS website, newsletters, and other digital and print media to disseminate information and enhance student engagement with Career Services.
• Create and maintain career education content and advising resources through websites, social media, workshops, newsletters, emails, handouts, etc.
• Develop collaborative marketing materials showcasing student club partnerships, major specific workshops, and campus partnerships.
• Utilize LinkedIn to demonstrate the importance of having a professional online presence, leverage partnerships, and stay up to date on career opportunities for students.
• Oversee the collection and analysis of engagement and event data, producing annual departmental and social media reports that highlight student engagement metrics, content performance, and opportunities for improvement.

Leadership Administration - 15%

• Provide guidance, mentorship, and oversight to career advisors and student employees by setting clear expectations, assigning responsibilities, managing schedules, and monitoring progress toward planning benchmarks and deadlines to support effective team performance.
• Understand and align with department/functional area objectives and goals, contributing valuable insights to enhance policies, processes, and procedures.
• Evaluate circumstances and recommend changes to improve efficiency, informed by a comprehensive understanding of Career Services goals.
• Tackle complex challenges involving significant resource coordination and availability, utilizing your expertise to evaluate and resolve discrepancies in data, analyses, and processes, providing support as needed.

*Other duties may be assigned to this position on a regular or occasional basis to respond to the needs of the university.

Physical Requirements:

• Work is primarily sedentary and may require sitting for extended periods of time.
• Use of computer equipment: computer keyboard, mouse, and monitor.
• Vision to read documents, e-mail and other correspondence, and reports on paper and computer monitor.
• Ability to communicate effectively with others in person and by phone.
• Will also stand, stoop, push, pull, and lift up to 10 lbs throughout the day.