Position Summary

The College of Arts and Sciences is seeking a versatile, student-centered, and culturally competent individual to join the Office of Overseas Programs.

The Program Manager contributes to the college’s mission to support undergraduate student engagement in meaningful intercultural and international academic experiences that enable the acquisition of broad cultural knowledge, languages, and skills to participate fully in a global society. The position is responsible for the execution of student-facing programs in the Office of Overseas Programs, including (but not limited to) the promotion of awards and scholarships; facilitation of faculty-led international education or other WashU administered programs; advising students on matters related to study abroad; and the coordination of returnee engagement opportunities.

Reporting to the Assistant Director of Overseas Programs, the Program Manager plays a key role providing high-impact opportunities in international education for WashU undergraduate students.

Job Description

Primary Duties & Responsibilities:

Administration and program support: responsible for coordination of projects and specialized planning for WashU-run international education experiences.

• Coordinate and execute core processes for ongoing project areas, including (but not limited to) study abroad scholarships, services for incoming international exchange students, study abroad returnee network of peer advisors and ambassadors.
• Provide programming and administrative support for specific WashU-run study abroad programs such as WashU in Spain, WashU in Chile, WashU in Germany, exchange, and faculty-led opportunities.
• Collaborate with other units on campus in the implementation of processes and services.
• In consultation with the Director and Assistant Directors, identify and streamline processes for improvement and growth.
• Develop outreach strategies and training programs for special populations such as scholarship applicants, student workers, international exchange students, etc.
• Make any decisions as needed in consultation with Overseas Programs staff about selection of students for programs or awards.
• In collaboration with the Director and the Assistant Director, assess programs through qualitative and quantitative analysis.

Advising and communications: consult and communicate with students, faculty, campus partners, departmental administrators, and program partners.

• Advise students on study abroad opportunities, help students identify opportunities that align with academic and personal goals, and communicate with students about ongoing issues concerning their program or application.
• Work collaboratively with study abroad program providers and partner institutions abroad to remain current on both student and program-related issues.
• Collaborate with campus partners and departments on international educational programming needs.
• Represent Overseas Programs at campus events and promote opportunities and programs.
• In consultation with the Director and the Assistant Director, identify and streamline processes for improvement and growth, particularly with regard to student access.
• Liaise with Departmental Study Abroad Advisors as needed on various topics related to student preparation, program updates, and credit evaluations.

Other Duties

• Assist with office operations such as answering the Overseas Programs email inbox, web site updates, and special student outreach initiatives.

Working Conditions:

Job Location/Working Conditions

• Normal office environment.

Physical Effort

• Typically sitting at a desk or table.
• Repetitive wrist, hand or finger movement.
• Ability to travel to various on- and off-campus locations.

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

Preferred Qualifications

• Higher Education - 3 years
• Academic Collaboration
• Action-Oriented
• Adaptability
• Collaborative Spirit
• Confidentiality
• Critical Thinking
• Diversity Awareness
• Effective Listening
• Effective Written Communication
• Microsoft Office
• Oral Communication
• Oral Presentation
• Sound Judgment

Education:

Master's degree

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Communication, Deadline Management, High Accuracy, Organizing, Prioritization, Stress Management, Work Efficiency, Working Independently, Workload Management

Grade

G10

Salary Range

$49,700.00 - $82,100.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.