Project Support Officer

About the role

• $103K - $110K plus 17% superannuation and annual leave loading
• Fixed term – 7 months
• Full-time (35 hours per week)

The Project Support Officer is responsible for supporting the recovery of research operations and assets following a significant incident of equipment damage in the School of Physics.

Specific responsibilities for this role include:

• Work with impacted teams to deliver accurate financial and impact reporting related to incident recovery, including equipment damage, research disruption, contractual impacts and student implications.
• Develop, maintain and update integrated recovery timelines to support the phased return to business‑as‑usual activities.
• In collaboration with internal and external stakeholders, coordinate and prioritise recovery activities, managing interdependencies and scheduling constraints.
• Provide regular, clear status reporting on progress, risks, issues and decisions, including written updates and meeting documentation.
• Support the administration of governance processes, including stakeholder meetings, documentation of decisions and approvals, and communication of outcomes to budget holders and authorised signatories.
• Liaise with equipment vendors, manufacturers and consultants to coordinate assessments, inspections and technical advice on damaged assets.
• Coordinate logistics and administration for equipment assessment, repair, replacement and interim hire arrangements, including quotations, purchase orders and site access.
• Support procurement and contract activities for repair, replacement and rental of equipment through UNSW systems, including preparation of decision support material for repair versus replacement options.
• Coordinate staffing, contractor access and external visits required to support recovery activities, including safety inductions, lab access and travel arrangements.
• Compile and maintain accurate records and documentation to support decision‑making, compliance requirements and final case closure reporting to UNSW Insurance.