"Public Safety Telecommunicator Supervisor"

To operate the Telecommunications Center efficiently and effectively 24 hours a day, 365 days a year. This consists of operating all communications equipment and maintaining contact with all field units and other agencies through direct phone lines. This includes responding to all elevator phone lines and all emergency call-box phone lines that ring directly into the communications center. The Division of Criminal Information Network provides other emergency communications state and nationwide.

Primary Function of Organizational Unit: To provide an effective and efficient link between the University Community and the University Police Department's operations and services 24 hours a day, 365 days per year. The University Police Department maintains overall responsibility for this service. The University Police Department maintains the responsibility of providing a safe and secure community for the students, faculty, staff and visitors. University Police Officers are sworn full-time police officers who are state certified by the North Carolina Criminal Justice Training and Standards Council and must receive Basic Law Enforcement Training before being sworn as Police Officers. NC A&T State University Police Officers have complete police authority to enforce local, state and federal laws on all property owned or leased by the University and on streets that run through, are adjacent to, or border the campus.

Requirements: High School diploma and three years of experience in emergency communications including one year of administrative and/or lead supervisory experience. Additional Education and Experience will be necessary for progressive steps (Journey and Advanced). Requires certification as a Division of Criminal Information computer operator. May require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment. All degrees must be received from appropriately accredited institutions.

Preferred: Three years emergency telecommunicator experiences, at least one year supervisory experience. Knowledge of supervisory principles, methods, and practices; techniques of public safety dispatch and organization.

Job Closing Date: 10/06/2025