"Quantitative and Behavioral Sciences Hub Office Manager"

Salary and Benefits

PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,367.00 per month to $5,430.00 per month (Step 1 - Step 12).

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval.

Classification

Administrative Support Coordinator II

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Please Note: Review of applications will begin on January 5, 2026.

This position provides administrative support to the Quantitative and Behavioral Sciences (QBS) Hub, which includes the Departments of Mathematics, Psychology, and Statistics & Data Science. It has significant autonomy in decision making regarding resolving common problems. This position is responsible for complying with regulations, policies, and procedures relating to the function of the QBS Hub. This position is responsible for maintaining departmental records and interacting with offices and departments across the campus. Much of the work is confidential requiring specialized knowledge & training. Some work is of a project nature.

Particular emphasis is placed on duties concerning the course schedule, student services, and special events and projects. This position assists with applications to the graduate programs. The position is responsible for having a thorough knowledge of Departments, College, and University policies/procedures/regulations/deadlines, as well as State/Federal regulations.

Responsibilities

Office Management

• Assists with questions from students, faculty, staff, and visitors in person and by phone and email.
• Provides first-level new faculty orientation (related to Department and University administrative operations) and other faculty support (e.g. problem solving).
• Gathers data and prepares reports.
• Determines student assistant eligibility to work, coordinates assignments, provides orientation, and completes SEAFs and payroll.
• Tracks property.
• Makes department purchases, maintains University issued Procurement card and completes monthly ProCard report per guidelines, with Analyst/Chair approval.
• Assists with travel reimbursement and arranging student travel.
• Manages department websites, including updating office hours, personnel lists, and program flyers and publications.

Academic Support

• Creates and manages class schedules.
• Manages adds/drops and other enrollment issues.
• Assists students with registration and other problems.
• Supports chair, faculty, and other instructional staff.
• Communicates with prospective graduate students throughout the application and admission process.
• Edits curriculum materials (e.g. New Course Requests, course revisions and modifications, revising programs), works with Chairs on contacting alumni concerning input on program/curriculum revision.
• Receives and maintains records of Capstone memos.
• Attends meetings and training sessions as needed.

Special Projects and Events

• Assists with and participates in special events and projects.
• Provides and coordinates support for faculty searches and external visits with other administrative staff.
• Receives and maintains records of Capstone memos.
• Maintains student/alumni/faculty database and serves as alumni connection.
• Coordinates with College and University Scholarship Coordinators in the management of department scholarships.
• Develops rapport and appropriate communication with donors of scholarships.

Minimum Qualifications

• A fully functional knowledge of and skill in standard office procedures and practices.
• An ability to understand and operate in a variety of organizational structures.
• Thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing.
• Knowledge of business mathematics beyond basic arithmetic.
• Ability to use and quickly learn new office support technology systems and software packages.
• These minimum qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Required Qualifications

• Strong communication, organizational, and multi-tasking skills.
• Ability to interact with a wide variety of people.
• Computer skills, including Microsoft Office, internet browsers, and email.
• Experience in a busy environment, completing tasks in the face of regular interruptions.

Preferred Skills and Knowledge

• Bachelor’s degree.
• Experience in an office manager position is preferred.