"Records and Registration Analyst"

Records and Registration Analyst

Classification: Business Systems Analyst II
Hours: Full-time / 40 hours per week
FLSA: Exempt

Anticipated Hiring Salary Range: $6,622 - $6,890 mo. CSU Salary Schedule

Priority Screening Date: January 6, 2026
Recruitment Status: Open Until Filled

ABOUT CSUMB

California State University, Monterey Bay is a mid-sized university in California's Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation's largest four-year public university system, California State University, which educates nearly 460,000 students every year.

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students' lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB's sustainability goal is to be carbon neutral by 2030.

The university's Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators.

PURPOSE

Under the general direction of the Associate Registrar, the Records and Registration Analyst provides functional support for the Student Information System (Oracle PeopleSoft Campus Solutions) and Registrar related business-related applications. The incumbent performs business systems analysis, testing, documentation, and reporting to ensure data integrity and compliance with university, CSU, and state regulations. This position works closely with Registrar staff, Academic Affairs, Student Affairs, Information Technology, and the CSU Chancellor's Office to evaluate processes, resolve issues, and recommend improvements.

The Records and Registration Analyst applies established business analysis methods and judgment to moderately complex system and data challenges. The role requires strong collaboration, communication, and problem-solving skills to support Registrar operations and to contribute to projects that enhance student services and institutional effectiveness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

System Support and Maintenance
Provide functional support for the SIS (Oracle PeopleSoft Campus Solutions) and other Registrar applications (e.g., imaging systems, reporting tools, CRM). Assist with testing, implementation, and upgrades to ensure accurate functionality and compliance. Troubleshoot functional issues, escalate as needed, and provide end-user guidance. Perform processes for start of term, end of term, and to support daily operations.

Business Process Analysis and Guidance
Work with Registrar staff and campus partners to review business processes and identify opportunities for improvement. Recommend changes that improve efficiency, accuracy, and student service. Document workflows and maintain operational procedures.

Data Management and Reporting
Conduct audits of student records and system data to ensure integrity and compliance. Develop and run queries, generate ad hoc and standard reports, and provide analysis to support decision-making. Assist in preparing reports for internal use, state, and CSU reporting requirements.

Collaboration and Training
Serve as a liaison to campus departments, IT staff, and systemwide partners on Registrar-related systems. Provide training and guidance to end users on system functionality, processes, and policies. Communicate system changes, updates, and procedures to stakeholders.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge: Working knowledge of business systems analysis principles and practices, as well as skill in diagnosing problems and determining system issues.

Skills: Strong project planning and organizational skills to plan, organize, and manage multiple processes and projects. Strong communication and interpersonal skills to understand needs and priorities as well as to foster strong relationships and effective communication to ensure alignment and project success.

Ability: Ability to work with and analyze complex data sets and create complex reports using database, query language, and analytical tools. Strong analytical skills in order to evaluate user and business needs as well as accurately interpret data to develop sound conclusions and recommendations. Proficiency in using applicable software applications and business systems. Knowledge of university and IT policies, processes, and procedures, as well as data privacy regulations. Ability to provide lead work direction and training to others.

MINIMUM QUALIFICATIONS

Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

SPECIALIZED SKILLS

Experience in creating reports using a reporting language or tool such as Hyperion, Crystal Reports, SQR, nVision, etc. Experience in preparing system documentation. Experience in implementing/supporting student information systems (any combination of records and registration, admissions, financial aid, academic advising), imaging systems and other higher education business applications. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above.

PREFERRED QUALIFICATIONS

Highly organized with excellent ability to multi-task in a fast-paced environment, perform under pressure and prioritize effectively to meet deadlines. Must have a professional manner and maintain confidentiality. Experience in projecting possible unforeseen problems and using sound judgement. Strong commitment to customer service, with a proactive and positive attitude toward assisting others.

Demonstrated understanding of and commitment to the CSUMB Vision Statement and the Core Values... Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student/finance information system; Microsoft Office Professional; Google Workspace... 25Live; intranet drives; and internet browsers.

APPLICATION PROCEDURE

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB.