"Records Compliance Specialist"

Records Compliance Specialist

Reinhardt University is currently accepting applications for a Records Compliance Specialist for the Registrar’s Office.

Position Summary:

Working with minimal supervision and in accordance with written policies, procedures and general objectives and mission of the University and external agencies, this position performs as a collaborative team player in carrying out daily office operations within the Registrar’s Office.

Specific Responsibilities will include:

• Ensures the accuracy and security of student academic records in accordance with FERPA, college policies, and standard records management practices
• Analyzes, researches, and evaluates documentation to ensure compliance of enrollment records to federal, state, GA Futures, and Reinhardt University policies
• Evaluates transfer credit; develops and maintains automated transfer evaluation catalogs; updates SIS catalog annually.
• Assists with processing related to course and room scheduling and student registration functions.
• Assists with grade processing functions.
• Prepares data and transmits to National Student Clearinghouse/National Student Loan Data System as required.
• Represents the Registrar at meetings and functions as requested.
• Assist with the implementation of events including admissions events, Honors Day, Commencement, and New Student Orientation.
• Assists with compilation of student information for data requests and processing of graduation audits as needed.
• Participate in general administrative office tasks including telephone coverage, transcript processing, transient requests, enrollment verification, and customer service functions.
• Abides by the normal working schedule of 8:30 am to 5:00 pm or other established working hours of the Office of the Registrar.
• Other duties as assigned by Registrar and/or Vice President and Dean for Academic Affairs/Provost.

Knowledge, Skills & Abilities:

Performance requires:

• Excellent written and verbal communication skills.
• Ability to promote a professional image when working with students and/or families, faculty and staff, administrators from other agencies, college alumni and others.
• Demonstrated ability to interact in a customer-friendly manner.
• Demonstrated ability to prioritize work assignments and manage multiple projects simultaneously.
• Flexibility to work alone and with a team.
• Ability to approach records and registration office operations with creative and innovative ideas.
• Comfortable working in an environment where work hours may involve nights and weekends.
• Demonstrated proficiency with database management, word processing, and spreadsheets applications, preferable MS Word and Excel; knowledge of financial aid database management, preferably Jenzabar EX.
• Excellent interpersonal skills.

Minimum Qualifications:

• Undergraduate degree from a regionally accredited institution with 2 – 3 years of work experience, preferably in a college or university student records or admissions office or in a customer service related environment.
• Computer literate, including word processing, spreadsheet, and Internet applications.
• Demonstrated skills in communications, interpersonal relations, and problem solving.

Reinhardt University is an Equal Opportunity Employer (EOE/M/V/H/V).

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