Records Manager

General Description

The Records Manager will provide supervision and leadership to the staff performing records and graduation functions within the Office of Admissions and Registration. The Records Manager is responsible for performing records functions for all new, continuing, and returning students. The Records Manager will respond to all questions regarding graduation, reverse transfer/articulation, degree evaluations, commencement activities, and the graduation website, while ensuring a positive customer service atmosphere.

Requirements

This position requires a Bachelor's degree or four (4) years of full time professional work experience at an institution of higher education in the admissions, registration, financial aid, academic advising, testing, or student services areas. This position requires excellent computer and database skills with a proficiency in Banner and Microsoft Office and experience working with database information. This position requires a strong focus on good customer service and staff management. This position requires the ability to deal extensively and effectively with a wide variety of individuals requiring excellent interpersonal skills, listening skills, and communication skills. The person in this position must be able to provide continuous courteous customer service to students, parents, the community, staff, and administration. A criminal background check is also required.

To be considered for this position, all qualified applicants must attach to their online application the following documents:

1. Copy of transcript showing completion of a Bachelor's degree, if applicable
2. Resume
3. Cover Letter outlining relevant work experience

All documents must be attached to one online application to be considered. Please re-open your application form to verify all documents are properly attached.