Recruitment & Onboarding Administrator

University of Plymouth

Are you organised, proactive, and passionate about providing an excellent service?

About the role

We're looking for an effective Administrator to play a key role in delivering a smooth, efficient, and customer-focused recruitment service.

As part of our busy HR Recruitment & Onboarding Team, you'll supporting candidates, colleagues, managers, and stakeholders while keeping our processes running seamlessly day-to-day.

In this fast-paced and varied role, you’ll help deliver high-quality recruitment and onboarding administration, ensuring accuracy, efficiency, and outstanding customer care. You’ll be a key player in coordinating activities, supporting team members, and ensuring our service remains compliant, effective, and welcoming.

Key Responsibilities include:

• Deliver accurate, timely recruitment and HR administrative processes
• Respond to queries from candidates, staff, and stakeholders professionally and promptly
• Ensure compliance with recruitment policies, procedures, and legislation
• Provide flexible front-line information, reception, and administrative support
• Produce standard HR documentation and correspondence
• Use multiple systems to input and maintain data accurately
• Prioritise tasks and make informed decisions within your remit
• Work collaboratively across HR and the wider University

For this role, after training, you will need to be on site 2 days a week. Although we can accommodate hybrid working, flexibility to be on-site will be expected depending on business needs.

This position is not eligible for Skilled Worker visa sponsorship. The successful candidate must hold the legal right to work in the UK.

For an informal chat, please contact Emily Tierney – Recruitment & Onboarding Team Lead – Emily.tierney@plymouth.ac.uk

What we’re looking for

You’ll be someone who thrives in a busy environment, enjoys helping others, and takes pride in doing things well. You’ll have strong communication skills, an eye for detail, and the confidence to manage a varied workload while keeping service quality high.

Essential Skills & Experience

• Strong literacy and numeracy (secondary education level or equivalent experience)
• Further education level achievement (or equivalent experience)
• Confident using Microsoft Office (Word, Excel, Outlook, PowerPoint) and databases
• Excellent verbal and written communication
• Ability to deliver high-quality customer service
• Experience in:
  • Working in a customer service and HR environment (preferably in higher education)
  • Delivering high-quality office administration
  • Managing high volumes of admin work and meeting deadlines
  • Working both independently and as part of a team

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, skills and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Our Offer

When joining us, you will receive:

• Generous annual leave: 25* Days Annual Leave (pro rata if part-time) plus Bank Holidays* & Closure Days*
• Generous pension scheme
• Cycle to Work & Electric Car Scheme
• Employee Assistance Programme
• Development opportunities
• Enhanced family leave
• Flexible working
• Retailer discounts
• On-site nursery

*Pro rata if part-time/fixed term contract

A summary of our comprehensive benefits can be viewed here.

Additional Information

Closing date: 15/2/25

Interviews: WC 23/2/25