"Reservations Coordinator (Event Services)"

Posted: 06-Dec-25

Location: New Brunswick, New Jersey

Internal Number: 263730

Position Summary:

Rutgers, The State University of New Jersey is seeking a Reservations Coordinator (Event Services) for SA – Student Centers & Activities. This position reports to the Assistant Director of the Meetings and Events Office.

Among the key duties of the position are the following:

• Coordinates and plans over 4000 meetings and programs for University administrators, faculty, staff, students, alumni, and non-university guests, which may consist of public/political figures, government officials, and private corporations.
• Performs thorough reviewing and following through on program details from inception to payment ensuring appropriate use of space; adherence to University policies and procedures; and advising clients on the elements of successful event planning such as room setup, security coverage, catering, and audio-visual equipment.
• Participates as a member of the Meetings and Events Office which schedules over 27000 bookings annually.
• Prepares for and attends operation coordination meetings (e.g. Production Meetings, client walkthroughs); post meeting, ensures details of meeting are entered and completed in the reservations system (EMS).
• Collaborates and works closely with each Student Center staff especially Event Managers to ensure successful implementation of event booking details.
• Maintains accurate information in EMS of clients' contact and billing information and any post event notes or comments in appropriate fields.
• Directs the work of student reservations staff including training and evaluation.

Minimum Education and Experience:

Bachelor's Degree in Business Administration, Hotel Management Hospitality, or related field and at least two (2) years of experience in student centers, event planning, conference, or event management; or a combination of education and/or equivalent related experience.

City: New Brunswick

State: NJ

Physical Demands and Work Environment:

Ability to lift 25lbs.

Special Conditions:

• Must be willing to work irregular and flexible hours and be accessible by phone including evenings, weekends, and some holidays and from time to time provide on-site support to clients, peers, and Student Center staff.
• Clean Driving Record.

Posting Number: 25ST2444