Sales & Events Manager
Department Summary
UCLA Conference and Catering Management (CCM) works with vendors and support resources to make sure every aspect of an event is a success. From transportation to arranging off-campus excursions, CCM works with clients to coordinate whatever is needed. CCM also works closely with other UCLA departments to facilitate client program needs - for example, arranging a special class or lecture, to holding a team-building activity on UCLA’s Challenge Course.
Position Summary
At UCLA Housing & Hospitality Services (H&HS), you become part of UCLA's tradition of excellence by providing quality housing, dining, and hospitality services to student-residents, faculty, staff, and campus visitors.
We believe there's more to a job than simply being employed. In addition to competitive salaries and comprehensive benefits and retirement plans, H&HS team members enjoy significant opportunities for professional and personal growth in a supportive work environment.
No matter what your role, you will join more than 2,600+ H&HS team members who understand that our motto Hospitality First! means that a warm, gracious attitude makes a difference in the lives of the people we serve.
Salary & Compensation
*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications
- 5+ years Professional hospitality experience in hotel group or catering sales, convention services, or collegiate conference and events industry (Required)
- Ability to close sales and negotiate high-dollar-value financial contracts (Required)
- Thorough knowledge and understanding of concepts, principles, and practices of event planning and public relations, including event design, organization, and production (Required)
- Demonstrated organizational and project management skills to work successfully with clients to produce high-quality events that meet client needs and appropriately represent the campus (Required)
- Experience maintaining a high standard of productivity within a broad scope of responsibility despite frequent interruptions. Ability to complete a large volume of diverse tasks efficiently, meeting established deadlines (Required)
- Highly developed interpersonal communication skills including political acumen and social perceptiveness (Required)
- Ability to give clear directives and use independent, rational judgment when making decisions and managing events (Required)
- Proficient skill using standard business software (e.g. Microsoft Office Suite) and hospitality sales software (e.g. Delphi) (Required)
- Excellent verbal and written communication skills to effectively communicate with diverse populations with competing priorities (Required)
- Skill in writing grammatically correct business English, such as conference proposals, memos, and other routine correspondence (Required)
- Sufficient knowledge of University accounting forms and procedures to accomplish standard departmental accounting transactions (Preferred)
- Working knowledge of the policies and procedures of Housing & Hospitality operational units, such as the Food & Beverage department (Preferred)
Special Conditions for Employment
- Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
- Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
- Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
- Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.
- Must carry a University cell phone (Required)
- Occasional attendance at offsite conferences and meetings (Required)
- Evening, weekend, and holiday work as business dictates (Required)
- Drive University vehicles, such as electric carts, for meetings, site inspections, etc. (Required)
- 5% Domestic travel
Schedule
Monday- Friday 8:00am-5:00pm ( During the summer months, some weekend shifts)
Union/Policy Covered
99-Policy Covered
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