"Salesforce Engineer"

Location: Bronx, New York

Categories: Information Technology, Staff/Administrative

Department: Information Services

About Fordham:

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Position Summary:

Reporting to the Director of Digital Engagement, the Salesforce Engineer is responsible for designing, developing and ensuring quality integrity for deliverables in Fordham University's Salesforce ecosystem. This role bridges the gap between custom engineering and rigorous quality assurance, ensuring that all solutions ranging from Apex code to complex Flows and declarative tools are scalable, optimal, and bug-free. The Salesforce Engineer plays a pivotal role in the Digital Engagement team, transforming student and administrative needs into reliable technical realities.

The position may require occasional evening, weekend, or holiday hours.

Essential Functions:

• Develops and maintains scalable solutions using Apex, Lightning Web Components (LWC), and advanced Flow orchestration.
• Coordinates with team members to effectively manage and support secure API integrations between Salesforce and other campus systems (e.g., Student Information Systems like Banner/PeopleSoft).
• Maximizes declarative solutions by building robust foundations that allow for sustainable future growth.
• Participates in peer code reviews to ensure alignment with team development standards.
• Provides application support by analyzing, replicating and providing root cause analysis for defects.
• Monitors and manages system performance, ensuring stability and scalability.
• Authors and evolves documentation for all developed functionality to enable cross-training and support.
• Develops and executes comprehensive unit tests on features and bug fixes.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field, or in lieu of a degree, a minimum of 5 years of relevant experience.
• Salesforce Certified Platform Developer I or equivalent of a minimum of 2 years of hands-on Salesforce development experience.

Preferred Qualifications:

• Salesforce Certified Platform Developer II.
• Prior experience in the higher education or nonprofit sector, particularly in roles involving student engagement technology.
• Experience with Education Data Architecture (EDA), Student Success Hub, or Education Cloud.
• Proficiency in QA methodologies and tools (e.g., Selenium, Provar, or Apex Test Classes).
• Proficiency in Data Loader or similar ETL tools for complex data migrations.
• Experience with Salesforce DevOps tools (Github, Bitbucket, etc.).

Minimum Salary: $97,500

Maximum Salary: $121,971