Senior Administrative Assistant

Position Summary

Senior Administrative Assistant
Sikeston Regional Campus
Full-Time

Primary Responsibilities:

• Provides administrative support to faculty, staff, and students at the Sikeston Regional Campus
• Provides essential customer service and support to incoming students and their families, including by phone, email, and in person
• Maintains the campus calendar and coordinates meetings and events
• Greets visitors, answers multiple phone lines, and serves as a resource for inquiries
• Assists students with admissions, financial aid, enrollment, and other university processes
• Assists with the management of Enrollment Day reservations, answers questions, and provides support to the incoming class to assist with yield efforts.
• Organizes and maintains paper and electronic files
• Manages textbook processes
• Assists with ZOOM equipment and technology, including assisting instructors with technology in offices and classrooms.
• Assist students with connecting to Wi-fi, activating SE Keys as needed, resetting passwords, issues with accessing mySEMO, and MFA troubleshooting
• Maintains inventory and budget management, including Chrome River expense reports
• Provides support for proctor requests, space reservations, and written communications
• Provides support for social media
• Provides support with scheduling classes at the Sikeston Campus
• Assists with ordering products needed for maintenance and facility upkeep
• Performs Banner data entry and edits
• Handles confidential and sensitive materials
• Other duties as assigned by the Director of Regional Campuses

Required Qualifications

• High School Diploma or GED
• Demonstrated experience with and knowledge of Microsoft Office Word and Excel
• Demonstrated administrative skills, including excellent interpersonal, verbal, and written communication skills
• Demonstrated excellent organizational and time management skills
• Demonstrated ability to handle multiple tasks with frequent interruptions
• Demonstrated understanding and strong commitment to customer service