Senior Business Analyst

JOB SUMMARY

The Senior Business Analyst is responsible for complex business process for functional developmental and implementation of information management systems and end user system.

ESSENTIAL FUNCTIONS

• Provide subject matter expertise for successful product implementations, enhancements and/or upgrades.
• Review HCCS business process and compares with information management system to determine functionality gaps and works with designated HCCS personnel to identify appropriate changes in the business processes and/or required software modifications.
• Assist with software development, including facilitating the exchange between Applications Development staff and end-users.
• Responsible for setting up and maintaining all required system tables.
• Assist with the development, maintenance and administration of software security system.
• Develop appropriate test cases necessary to perform validation testing on all required HCCS modifications, customizations, fixes, interface and patches.
• Review information management weekly-published application patches, and fixes and recommends appropriate action.
• Work with end-users to identify their reporting requirements and assist with software functionality.
• Responsible for system documentation development that will be used in the implementation-upgrades, modifications, customizations, production problem resolutions and training.
• Develop training materials and assists, or conducts end-user training sessions.
• Off-hour support may be required.
• Perform other duties, tasks and assignments as required.

QUALIFICATIONS

Education & Experience

• Bachelors degree from an accredited institution in Computer Science or a related field required
• 8 years directly-related work experience may be substituted in lieu of degree
• 5 years experience implementing information management systems with progressively increasing responsibility in related subject matter; including 2 years experience as a Business Analyst working with information management systems in production required
• Experience in a community college environment preferred

Licensing & Certification

• Valid Texas Driver License

Special Skills

• MS Office Programs
• Information Management Systems
• Budget management

Competencies

• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively

Working Conditions

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.