Senior Business Analyst

• Full-time

Job Description

• Full-time, Fixed-Term position at HEW 8 until [December 2028].
• Hawkesbury campus with flexible working arrangements.
• Salary: $116,636 – $129,479 per annum, plus 17% Super and Leave Loading.

Lead system and process improvements that prevent future payroll errors.

The Opportunity

The Senior Business Analyst plays a critical role in the Pay Confidence Program, ensuring Western Sydney University implements sustainable payroll accuracy and strengthens compliance. You will bridge current-state payroll operations and future-state improvements by converting detailed analysis into actionable system and process change.

You will lead the investigation into payroll error types, partnering closely with Payroll, HR, IR, IT, and program leadership to diagnose causes, document rules, and map future-state processes. Your work ensures every remediation calculation is grounded in defensible logic and that ongoing controls reduce the likelihood of recurrence.

This role also guides the design of preventative controls, data requirements, and workflow enhancements, ensuring the University moves towards its long-term objective of zero future underpayments. You will define business requirements, lead workshops, create user-friendly documentation, and coordinate UAT with stakeholders.

What Success Looks Like

• Deliver accurate and structured business rules that clearly define calculation logic and error treatment.
• Lead effective root cause analysis sessions that identify true drivers of payroll errors.
• Produce process maps and operational procedures that strengthen preventative controls.
• Translate complex award and enterprise agreement conditions into clear, actionable guidance for system and process design.
• Coordinate UAT activities ensuring readiness, clarity, and stakeholder engagement.

Please refer to the Position Description for full details.

About You

• Demonstrated experience as a Business Analyst within HR, payroll, remediation, or compliance environments.
• Strong capability in root cause analysis, requirements gathering, and translating findings into solution design.
• Proficiency in process mapping using BPMN, swimlanes, or similar methodologies.
• Strong analytical capability with the ability to interpret and simplify complex award or EA provisions.
• Excellent communication and facilitation skills with diverse stakeholder groups.

Benefits

We invest in the people who make our mission possible. Beyond a rewarding career, we offer a suite of benefits designed to support your physical, financial, and family wellbeing:

• Fitness Passport: Access hundreds of gyms and pools across the state.
• Onsite Childcare: Convenient facilities with exclusive staff discounts and salary packaging options.
• Financial Benefits: Salary sacrifice options for onsite parking and novated motor vehicle leasing,
• Holistic Support: Free Employee Assistance Program (EAP) along with discounted retail and private health cover.

Application Details

• Position Enquiries: Direct to Scott Granelli, Program Director, Pay Confidence via scott.granelli@westernsydney.edu.au. Please include the job reference code REF975S.
• Closing Date: 11:59pm, Monday 2 March 2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered.

Belonging at Western

We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact equity@westernsydney.edu.au.

About Western

This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.