"Senior HDR Admissions Officer"

Job Description:

• Graduate School
• This is a full-time continuing position with salary in the range $95,361 - $102,302 (HEW 6), plus a generous super allowance of up to 17%.
• Lead the HDR admission and scholarship journey in a supportive, high performing team that offers pathways for career growth.
• Apply your troubleshooting mindset and HDR expertise to an office based role focused on strategic stakeholder management and research excellence.
• Based at our picturesque and conveniently located St Lucia campus.

About This Opportunity

A Senior HDR Admissions Officer is a critical member of the Admissions and Scholarships team, serving as a specialist advisor for the next generation of global researchers. You will manage the vital intersection of admissions and scholarships, ensuring that high potential candidates and their advisors receive the expert guidance necessary to navigate the path to enrollment.

This role is ideal for a proactive troubleshooter who thrives on solving complex problems within a high volume environment. You will join a strong, supportive team that values collaboration and professional development, offering a hybrid work arrangement (including one day WFH per week) and opportunities to progress within the Graduate School and the wider University. This is an office based position tailored for those who enjoy deep focus policy work and strategic stakeholder coordination.

Key responsibilities will include:

Specialist Advisory & Engagement

• Provide expert guidance on all aspects of HDR admissions and scholarships while building deep subject matter expertise across academic units.

Complex Admissions Management

• Oversee high volume, complex application cycles from submission to acceptance, ensuring strict adherence to university and legislative standards.

Advanced Problem Solving

• Resolve escalated enquiries by interpreting sophisticated policies to provide clear, actionable solutions for applicants and staff.

Team Leadership & Capability

• Support the Team Leader in mentoring staff and driving continuous improvement initiatives to enhance service delivery and technical proficiency.

Collaborative Knowledge Strategy

• Partner with colleagues across the Graduate Research School to develop self-service resources and knowledge articles that empower the research community.

About You

You are a resilient and agile professional with a proven track record of delivering exceptional customer service within a sophisticated institutional structure. Your ability to maintain accuracy and professional diplomacy under pressure makes you a trusted partner to both candidates and academic leaders.

• Degree plus relevant work experience, or an equivalent combination of education and training in a complex administrative environment.
• Demonstrated ability to interpret and apply complex legislation, policies, and procedures to provide high-level advice.
• Outstanding written and interpersonal skills, with the ability to build constructive relationships at all levels of a global institution.
• Proven ability to prioritise competing demands and manage resources to hit critical deadlines while working effectively in a team.
• High-level computer literacy and the agility to rapidly master new corporate information systems and digital tools.

You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history checks. Employer sponsored work rights are not available for this appointment.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
• Cheap parking, On campus childcare and Salary packaging options.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the ‘About You’ section
• Resume

For more information about this opportunity, please contact Shradha at s.dwivedi@uq.edu.au. For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.

Applications close 6 April 2026 at 11.00pm AEST (Job Reference Number - R-62740). Please note that interviews have been tentatively scheduled for week starting 13 April 2026.

UQ is committed to a fair, equitable and inclusive selection process... [abbreviated for brevity, but full inclusivity statement]