Scholarships and Conversion Coordinator

• Total remuneration range $108,559 to $117,574 pa
• Full-time continuing appointment
• Toowoomba campus

Lead the moments that matter most — from first offer of enrolment to Scholarship outcomes for students.

Who you are

You’re someone who enjoys variety, problem-solving, and working with people. You’re comfortable juggling priorities, supporting others, and finding better ways of doing things. You care about good service and understand how thoughtful communication can build confidence and trust. You understand the importance of using data effectively to provide further insights into how to improve outcomes for students.

What you'll do

You will lead daily operations, planning and reporting for two vital teams responsible for supporting future students from their first interaction with the University through to their enrolment. You’ll coordinate conversion campaigns, oversee scholarship administration, and help shape processes that make things simpler and clearer for students and play a key role in making sure UniSQ’s scholarships and bursaries are delivered effectively and fairly.

In the first 6-12 months, you will:

• Set priorities and manage workflows to meet service targets, especially during peak times
• Lead targeted outreach and conversion activities to help students accept offers and enrol
• Coordinate a high-quality, student-centred service that supports prospective students through the admissions process

This position will be appealing to applicants with sales and/or financial sector experience.

What will help you succeed

To thrive in this role, you are required to hold a relevant degree with experience, or substantial experience in a similar administrative or service-focused role as well as demonstrating:

• A strong customer service mindset and experience working with diverse stakeholders
• The ability to manage high volumes of work while staying accurate and organised
• A practical, confident approach to using systems and technology

An understanding of higher education processes is helpful but not essential.

For further information about this role, please contact Mr James Quinn, Manager (Admission and Scholarships) via +61 7 4631 5446 or James.Quinn@unisq.edu.au.

Building on its strengths as Australia’s leading regional university, UniSQ partners closely with its communities to drive innovation and create opportunity through education and research. Guided by our values of respect, integrity, and excellence, UniSQ’s Strategic Plan 2026–2030 sets a clear ambition: to be Australia’s most transformative university by embracing our regional identity, fostering inclusive learning and research environments, and delivering globally relevant outcomes with strong local impact.

The University offers a range of different ways of working and connecting across our physical and virtual spaces to meet the needs of our students, partners and community. We value diversity and strive to foster an inclusive environment that is underpinned by our values and champions, embraces and respects differences.

We support and encourage applications from all diversity groups. With an increasingly diverse workforce, we understand that careers may be placed on hold or limited throughout many life circumstances.

Find out more about UniSQ at www.unisq.edu.au.

To be considered for this position, you will need to have the right to work in Australia.

Reference Number: 0002_01/26

Location: Toowoomba campus

Term: Full-time continuing appointment (36 hours/week)

Salary: Total remuneration range $108,559 to $117,574 pa (includes salary range of $91,553 to $99,155 pa, employer super contributions of 17% and annual leave loading)

Closes: Monday, 30 March 2026 at 11:30 pm (AEST)

At UniSQ we are united by our core values of Respect, Integrity and Excellence, which guide our daily actions and decision-making. UniSQ is a child safe organisation.

As part of the University of Southern Queensland's commitment to fostering a safe, respectful and rewarding work environment and in compliance with our legal obligations, we require candidates to declare whether they have been investigated for an allegation of Gender Based Violence, or determined to have engaged in conduct that constitutes Gender Based Violence, during the course of their previous employment or in any legal process.

This information helps us meet our legal obligations under the National Higher Education Code to Prevent and Respond to Gender Based Violence, and will be considered when determining a candidate's suitability for employment, so that we can keep our University community safe.

If you know that this role is right for you, please submit your current resume together with a two-page (maximum) statement, outlining your skills and experience relative to ‘Who we’re looking for’ in the position description.

For more information on our selection process please refer to your recruitment journey,  available on our website.

Position Description Opens in new window

How to apply:

• Click Begin at the bottom of this page to register with USQ's Online Application System
• Already registered? Log in.
• Preview Application Form Opens in new window