"Senior Office Support Assistant, UMKC School of Dentistry"

Hiring Department

School of Dentistry

Job Description

The UMKC School of Dentistry is looking for a customer-service minded professional with exceptional computer skills and demonstrated creativity to join their team as a Senior Technical Office Support Assistant. This individual must have excellent communication and time management skills, be able to provide technical and administrative support to faculty and students, provide a variety of end user training and support, as well as a written and electronic communications, reports, website and social media content creation and maintenance, and assist with creative and visual design. These functions include a broad array of tasks including set up, group and one-on-one user training, end user software support, including ExamSoft online assessment software, Microsoft Office Suite, Adobe software and Canvas.

Specific duties include but are not limited to:

• Administer online testing using ExamSoft
• Administer and maintain selected online tools and resources
• Provide end user assistance with Microsoft Office and Adobe software
• Respond to inquiries and work with technical support to solve computer and technology problems
• Research and compile correspondence, remarks, presentations and comprehensive reports
• Create and update the school's website content
• Create social media content for the school's Instagram and Facebook pages
• Create and update content for the school's Digital Signage System
• Assist with events as needed, including but not limited to the Midwest Dental Conference and New Student Welcome and Orientation events
• Coordinate with print vendors
• Order and maintain adequate stock of departmental supplies and equipment
• Other related duties as assigned

Minimum Qualifications

Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

The successful candidate will have demonstrated ability to multi-task and prioritize, have proficient computer use and software skills; excellent interpersonal, communication and organizational skills; remain flexible with unanticipated projects/assignments; and manage confidential information with discretion. Experience with on-line testing and learning management systems web and social media, graphic design and demonstrated creativity a plus.

Anticipated Hiring Range

Up to $23.75 per hour, commensurate with experience, education, and internal equity. 40 hours per week (1.0 FTE), benefit-eligible, staff position.

Application Deadline

Open until filled, for best consideration apply by May 25, 2025.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.