"Senior Scheduler/Patient Liaison"

Position Summary

Rutgers, the State University of New Jersey, is seeking a Senior Scheduler/Patient Liaison for the Brief Treatment-Edison Department within Rutgers University Behavioral Healthcare. Under supervision, provides receptionist, scheduling, general office and clerical support for Adult Outpatient Services. Acts as liaison between patients and staff related to patient schedules. Carries out word processing and data entry tasks. Demonstrates the ability to relate to and serve the unique needs of clients and visitors.

Key Duties

• Receives, verifies and reconciles schedules, service slips and other source level documents.
• Inputs and corrects data from schedules and other source level documents.
• Maintains appropriate log sheets and records needed for efficient operation of department.
• Accurately and thoroughly documents all scheduled appointments.
• Acts as back up to the principal liaison with the Access/Transfer Center on a daily basis.
• Provides secretarial/clerical support.

Minimum Education and Experience

Minimum of three (3) years of clerical experience at least one (1) year of which involved receptionist/scheduler work.

City

Edison

State

NJ

Equipment Utilized

Facsimile, Copy Machine, Scanner

Physical Demands and Work Environment

PHYSICAL DEMANDS: Moderate physical effort (lift/carry up to 25 pounds). Frequently prolonged sitting and data entry. Frequently talks and listens to people on the telephone, and intermittently walks, bends stretches, pushes and pulls.

WORK ENVIRONMENT: Generally pleasant working condition in a clean, well-lighted, and quiet to moderately loud setting. May be required to work flexible hours to provide coverage of UBHC scheduling functions.