"Senior Student and Academic Administration Officer"

• School of Music
• This is a full-time, fixed term position available until 31 July 2026
• Base salary will be in the range $95,361 - $102,302 + 17% Superannuation (HEW Level 6)
• Based at our St Lucia campus

About This Opportunity

Are you an experienced higher education professional who thrives in a dynamic, creative environment? Join our vibrant School of Music community and play a pivotal role in delivering exceptional student and academic administration services that support excellence and academic success.

As the Senior Student and Academic Administration Officer, you will provide operational leadership across a broad portfolio of student and academic administration functions. Working closely with academic and professional colleagues, you will ensure high-quality, responsive services for students and staff, while maintaining compliance with University policies and procedures.

This is a diverse and rewarding role, combining hands-on administration with problem-solving, stakeholder engagement, and continuous improvement of systems and processes. You will be a trusted source of advice, a key contributor to student engagement initiatives, and a central point of coordination for academic administration activities.

Key responsibilities will include, but are not limited to:

• In consultation with the School Manager, mentor and guide staff to ensure high-quality service delivery, capability development, and compliance with University policies and procedures.
• Coordinate teaching timetabling, enrolments, academic administration, and key student processes, ensuring accuracy and effective system management.
• Lead and support student communications and engagement activities, including major events and outreach initiatives, to deliver positive student experiences.
• Provide expert advice on University policies, program rules, and student matters, supporting consistent decision-making and compliance.
• Contribute to continuous improvement, reporting, committee support, and quality assurance across student and academic administration functions.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Affordable parking (from just $6.40 a day)
• Salary packaging options

About You

• An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training.
• A sound understanding of administrative processes relevant to student and academic administration.
• Demonstrated ability to prioritise effectively, meet deadlines, and maintain a high level of accuracy and attention to detail in written work.
• Strong problem solving skills, demonstrated ability to exercise initiative and judgment and to work independently and autonomously.
• High level written, oral and interpersonal communication skills, including the ability to negotiate effective outcomes and to handle sensitive and confidential matters.
• The ability to work collaboratively and effectively within the team and across other organisational units.
• A strong orientation to the provision of a high level of customer service.
• Empathy with and ability to communicate with students, including those from diverse cultural backgrounds.
• Knowledge of University administrative systems, policies and procedures or the capacity to rapidly acquire this knowledge.
• Experience in a tertiary education institution or other large organisation in an area related to student and academic administration would be highly regarded.

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia and criminal history check. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Gary Johnson (School Manager) at musicmanager@uq.edu.au.

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Sunday, 8 March 2026 at 11.00pm AEST (R-61101).