Senior Technical Support Officer, Chemistry

• Full-time

Job Description

• Full-time, Ongoing position at HEW Level 6. 
• Parramatta South campus, with flexible working arrangements. 
• Salary: $95,777 – $102,659 per annum, plus 17% Super and Leave Loading.

Provide expert technical support that helps deliver safe, high quality learning and research environments. 

The Opportunity 

In this role, you will contribute to high quality learning and research experiences by supporting the delivery of practical classes and assisting researchers in the discipline of Chemistry. You will prepare laboratory spaces, set up equipment, and ensure safe use of specialised instrumentation across teaching and research activities. 

You will play an important role in maintaining complex analytical equipment, coordinating servicing schedules, managing chemical inventories, and ensuring compliance with safety standards and regulatory requirements. 

Working as part of the multidisciplinary Chemical and Biological Sciences team, you may also provide technical support to Biological Sciences programs depending on operational needs. Your work will directly support students, academics, researchers and Higher Degree Research candidates.

What Success Looks Like:

• Practical laboratory spaces are well prepared, safe and fully equipped for teaching activities. 
• Researchers and HDR students receive timely and accurate technical advice and support.
• Complex analytical equipment is maintained, calibrated and operated effectively.
• Chemical inventories, SDS records and waste disposal processes comply with regulatory requirements.
• Standard Operating Procedures are developed, maintained and followed across the technical team.
• Actively contribute to identifying and recommending areas of improvement through Continuous Improvement or Kaizen programs.

Please refer to the Position Description for full details. 

About You 

• Undergraduate qualification in Chemistry or equivalent relevant experience and training.
• Extensive experience in a Chemistry laboratory or related facility.
• Skilled in operating, maintaining, troubleshooting, and supporting method development for complex chemical instrumentation.
• Strong organisational skills with the ability to manage competing priorities.
• Effective communicator with the ability to work collaboratively in a multidisciplinary team.
• Proactive problem solving with an emphasis on continuous improvement
• A current WWCC is required for success in this role.

Benefits 

We invest in the people who make our mission possible. Beyond a rewarding career, we offer a suite of benefits designed to support your physical, financial, and family wellbeing:

• Fitness Passport: Access hundreds of gyms and pools across the state through salary-packaging options.
• Onsite Childcare: Convenient facilities with exclusive staff discounts and salary packaging options.
• Financial Benefits: Salary sacrifice options for onsite parking and novated motor vehicle leasing,
• Holistic Support: Free Employee Assistance Program (EAP) along with discounted retail and private health cover.

Application Details

• Position Enquiries: Direct to Jennie Nelson, Technical Manager, Science, Education and Humanities via jnelson@westernsydney.edu.au. Please include the job reference code REF558B. 
• Closing Date: 11:59pm, Sunday 29 March 2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered.

Belonging at Western 

We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds. 

For Reasonable Adjustments during the application process, please contact accessibility@westernsydney.edu.au. 

About Western 

This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful. 

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western. 

For the latest please visit our website and LinkedIn.