Specialist I, Business Services

Job Summary

This role is responsible for providing administrative, computer, and customer service skills in the performance of a variety of duties to maintain accounting records and reports.

Primary Duties and Responsibilities

Essential Performance Requirements

• Assists with all HigherOne customer service-related issues, such as assisting students, faculty and staff in person, by telephone, or by email
• Processes payments, petty cash, and miscellaneous deposits; balances cash drawers
• Corresponds with payment plan company and collection agencies in order to maintain current and past tuition and miscellaneous accounts
• Computes and records charges and refunds; may assist with refunds, collections, student allocation of military benefits, and 1098T inquiries
• Distributes employee timecards and paychecks
• Distributes and receives keys from faculty, staff, and administrators; receives lost and found items and distributes claimed items

Service Excellence

• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Supervision

Works under the general supervision of the assigned department leader