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Student Accounts Specialist, Bursar Operations, Hybrid

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Cincinnati, Ohio, United States

5 Star Employer Ranking

Student Accounts Specialist, Bursar Operations, Hybrid

Job Details

Job Title: Student Accounts Specialist, Bursar Operations, Hybrid
Posting Start Date: 4/14/26 Work Arrangement: Hybrid

Current UC employees must apply internally via SuccessFactors

Job Overview

Serve in a cross-functional capacity for Bursar Operations and Bursar Loans & Collections.

This role will require weekly on-site committment.

Essential Functions

  • Monitor, review and examine documents that involve complex transactions for accuracy and prepare any necessary corrections.
  • Audit ledgers for accuracy and prepare any necessary corrections.
  • Reconcile ledger controls on a regular basis with a detailed analysis of discrepancies.
  • Perform internal auditing of financial records.
  • Recommend accounting and control systems.
  • Evaluate and process payments, such as tuition, scholarships and third-party contract payments.
  • Field internal customer service inquiries from university departments to resolve payment issues.
  • Address vendor inquires and work with vendor to resolve.
  • Gather data for reporting related to key performance indicators.
  • Develop program objectives and monitor quantitative and qualitative data on progress toward objectives.
  • Analyze, investigate, and respond to requests for loan and tuition account balance information.
  • Act as a liaison to collection agencies, bankruptcy courts, federal agencies, and university departments.
  • May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
  • Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

Associate's Degree

Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement

Required Experience

Two (2) years related experience

Physical Requirements/Work Environment

Office environment/no specific unusual physical or environmental demands.

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