Student Accounts Specialist

Department

500100 - Enrollment Systems and Analytics

Position Summary

Responsible for performing a wide range of fiscal and administrative functions, including managing accounts receivable, processing daily deposits, and overseeing third-party billing operations. Ensures accuracy through regular reconciliation of financial records across student accounts, general ledger, and activity funds. Coordinates all cashiering activities and manages annual 1098-T processing within Banner, and supports compliance through system reconciliations and audit preparation.

Essential Duties

• Performs a variety of professional fiscal and administrative functions including accounts receivables, daily deposits and third-party processing.
• Prepares and monitors third party billing.
• Performs reconciliation of various accounts including fiscal receipts to student accounts, general ledger, and student activity.
• Monitors student payment plans, holds, and past due balances.
• Manage ongoing real-time data related to current students, making it readily and efficiently accessible to Accounts Receivable, Financial Aid and other relevant offices.
• Annually, update 1098T parameters within Banner and process 1098 T's
• Coordinate all cashier activity including written correspondence, verbal communications, payment plans, payment posting, account adjustments, bankruptcies, student contact, and timely follow up.
• Evaluates student accounts, to include verifying payments and charges as needed to confirm balances.
• Oversee and perform reconciliation of all system activities.
• Assist with the preparation of yearly audit.

Secondary Responsibilities

• Works collectively with other divisional and University-wide departments to enhance the enrollment service and processes for all students.
• Serve on University committees.
• Represents the Enrollment Management at various Campus events, Open Houses and FAFSA Filing Nights.
• Identify opportunities to improve processes creating an environment where Customer Service and Satisfaction is of primary importance.
• Performs other duties as assigned.

# of Direct Reports: 0

Required Qualifications

• Bachelor's degree.
• Ability to work as part of a team.
• Excellent interpersonal skills.
• Ability to effectively communicate with a variety of constituent groups.
• Experience with Ellucian Banner.
• Proficient in SQL, Word, Excel, PowerPoint, utilizing databases such as TouchNet Payment Center, and internet search software relevant to the position.
• Knowledge of Title IV funding and must be in good standing in all Federal Title IV programs.
• Knowledge of and commitment to the mission of La Salle University.

Preferred Qualifications

• Master's degree.
• Proficiency or fluency in Spanish.
• Strong customer service orientation and experience in developing recruiting and communication strategies.
• Knowledge of the La Salle University Community, The Christian Brothers, and the City of Philadelphia.

Physical Requirements and/or Unusual Work Hours

• Evening and weekend work will be necessary during peak times.