"Student Communication & Engagement Officer"

Position Details

• Continuing Position | Full-Time
• Higher Education Officer Level 5 | $82,657 - $91,222 p.a. + 17% Super.
• Location: Bedford Park / Kaurna Country
• View position description

About the Role

The Student Communication & Engagement Officer is critical to making a difference to the student experience, as you implement student communication plans and activities that focus on enhancing student engagement and success across the University. The position focuses on creating and distributing compelling digital content, managing social media channels, and designing physical marketing materials to increase awareness of events, programs and critical university services while monitoring metrics for improvement.

As a part of the Student Life division the Student Communication & Engagement Officer works closely across College and Portfolio areas to enhance communication and digital student information to also increase awareness of the services and activities designed to support student commencement, orientation, transition and progression, which ultimately contributes to enhancing the student experience.

Some of the key accountabilities of the role are:

• Working in collaboration with the Student Communication and Engagement Coordinator, developing and implementing integrated communication and promotional strategies to support student engagement and success across the University.
• Planning, creating, and maintaining engaging content across official social media platforms including producing content that celebrates student achievements and promotes campus activities.
• A core focus of the role is the creation and delivery of targeted EDM campaigns to engage student audiences, building precise recipient lists, segmenting audiences and manage scheduling.
• Developing and editing high-quality written and visual content for diverse platforms, including websites, student portals, and social media.
• Working on the creative design and production of promotional materials, including booklets, handbooks, flyers, and posters and ensuring all materials align with the university’s brand guidelines and institutional voice.

A more comprehensive list of responsibilities is available from the position description

About You

You have a curious nature and make it a habit to look for better ways of doing things, and a strong commitment to clear communication.

With previous experience working in social media, physical collateral design, Infographics, digital posters and visual design, you can demonstrate experience using (or equivalents) Adobe Creative Cloud (Photoshop, InDesign, Illustrator), Canva, website Content Management Systems (CMS) such as AEM, and Marketo.

To be successful in this role, you will also have:

• Effective to well-developed copywriting and editing skills, with the ability to translate complex administrative information into engaging, student-centred language.
• Demonstrated experience in creating communication plans, distributing communications and updating information provided on the web and digital platforms in a customer centric environment.
• Effective to well-developed copywriting and editing skills, with the ability to translate complex administrative information into engaging, student-centred language.
• Proven time-management skills and a proven ability to cope with pressure associated with peak workloads in a fast-paced work environment

It is expected that the successful candidate will have completed a degree in Communications, Marketing, Graphic Design, or a related discipline, or an equivalent combination of relevant experience and/or education and/or training

Experience with Google Analytics, photography and/or video editing is desirable.

How to Apply and Information

• You are required to submit Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description.
• For more information regarding this position, we strongly encourage you to contact Jeremy Chance.

Please note, late applications and applications sent via agencies will not be accepted.

Applications to be submitted before 10.00pm: 03 Mar 2026