Student Success Coordinator

Position Number: 500594

Full Time or Part Time: Full Time

Anticipated Recruitment Range: Commensurate with Qualifications

Position Type: Non-Faculty

Job Category: Non-Faculty Professional

Organizational Unit Overview:

Student Services is located within the College of Nursing. The purpose of Student Services is to provide oversight of recruitment, admission, compliance, retention, and graduation of students enrolled in the College of Nursing.

Job Duties:

Under the supervision of the Executive Director of Student Services, the Student Success Coordinator will facilitate and coordinate initiatives related to student retention and success. The Student Success Coordinator will collaborate with Faculty and Student Success Personnel to develop plans to coach and mentor students throughout their respective programs. The Student Services Coordinator engages students early to identify needed intervention, remediation, and other success initiatives based on coaching strategies for improved academic outcomes. This position will be committed to student success and will use interpersonal, public speaking, and data management skills. This position will focus on one-to-one coaching as well as group sessions.

Job Duties:

• Identifies at-risk students early within the semester. Implements strategies to support the student, including but not limited to individual and group tutoring, instruction on study and test-taking skills, time management, and work/life balance.
• Acts as the first point of contact/resource concerning student academic and clinical performance concerns with referrals from Faculty and other Student Support Personnel.
• Encourages and supports students as they gain the skills and knowledge necessary for success.
• Provides a trusting environment where students can share their thoughts, aspirations, concerns, and interests.
• Acts as a student liaison between the student and the College of Nursing personnel.
• Evaluates and disseminates data and outcomes of student success initiatives to key stakeholders.
• Collaborates with Faculty and Student Success Personnel to identify areas of need for student success.
• Participates in assigned committees.
• Consults with program directors and department chair as needed.
• Identifies and maintains confidentiality, directs students to appropriate resources or departments for specialized on-and off-campus resources to meet individuals.
• Seeks opportunities to grow professionally by attending workshops, conferences, meetings, and forums, reading literature, research publications, and other professional development opportunities.
• Conducts one-on-one test review analysis with students who are referred by faculty.
• Assists students with identifying, planning for, and overcoming potential obstacles and setting goals for academic success.
• Perform other duties as assigned.

This is a time-limited grant-funded position. Employment is contingent on the availability of funding.

Minimum Education/Experience:

• Post-baccalaureate degree; or will accept in substitution a bachelors degree in nursing and a minimum of two years experience working in a medical setting.
• License as a Registered Nurse in the State of North Carolina.
• Experience working with students in group and individual settings, as well as collaborating with faculty and staff.
• Proficient in verbal, written, and presentation skills as well as understanding of record management software and presentation tools.
• Knowledge of student development resources to promote student success in higher education.

License or Certification Required by Statute or Regulation: License as a Registered Nurse in the State of North Carolina

Preferred Experience, Skills, Training/Education:

Experience or related skills with academic, social, or wellness coaching in a higher education setting or similar environment is also preferred.

Special Instructions to Applicant:

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.

At the time of employment, two to three original letters of reference, official transcripts, a criminal background check, and proper documentation of identity and employability are required. Please be aware that if selected for an interview, an automatic e-mail will be sent to the individuals entered by the applicant in the References section of the PeopleAdmin applicant tracking system. Letters of reference submitted via the PeopleAdmin applicant tracking system will be verified and considered towards meeting this requirement.

Applicants must be currently authorized to work in the United States on a full-time basis.

Additional Instructions to Applicant:

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

Job Close Date:

Open Until Filled: Yes

Initial Screening Begins: 08/19/2025

To apply, visit https://ecu.peopleadmin.com/postings/87963

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