"Students Office Assistant"

Job Description

Class Description

The purpose of this class is to assist with the efficient operation of the Students Office, by providing accurate analysis of student accounts through interaction with students and the college community.

Minimum Requirements

High School Diploma/GED and one (1) year of full time experience that includes being responsible for cash handling, book keeping or financial clerical duties. Must have excellent customer service and communication skills. Experience working with the public is required. Must be able to work 11AM – 7PM during peak registration. Overtime is required during peak registration periods including the ability to work weekends.

Class Specific Essential Duties

1. Assist and provide information to student related to credit and non-credit tuition and fees.
2. Perform various clerical duties, including answering phones, distributing mail, drafting correspondence and filing.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

Position Specific Essential Duties

1. Provide service to students in facilitating payment of credit and non-credit tuition and fees via cash, check, credit card, wire transfers or deferred payment. Payments may be in person, over the telephone or through the mail.
2. Answer questions and provide explanations of student accounts, via the telephone or in person.
3. Process payments and deposits collected from other departments, keeping the account number listing up to date.
4. Reconcile and prepare daily receipts for deposit.
5. Accept, verify and enter contracts, scholarships and waivers.
6. Prepare and distribute bookstore vouchers.
7. Cash checks for eligible employees.
8. Disburse petty cash and refunds according to college policy.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

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