Success Advisor

Manchester University is looking for a Success Advisor who thrives on building meaningful relationships and making a real difference in students' lives. As a Success Advisor, you'll serve as a trusted guide and advocate for both incoming and continuing students, using a proactive, case management approach to support academic progress and personal well-being. You'll collaborate closely with faculty and campus partners to deliver personalized, wrap-around support-ensuring students feel seen, supported, and empowered to succeed.

What You'll Do:

• Manage a caseload of first-year and continuing students through regular check-ins, advising meetings, and proactive outreach
• Support students facing academic or personal challenges by developing individualized success plans and connecting them to campus resources
• Respond to faculty and staff referrals and coordinate wrap-around support services
• Assist special student populations, including undeclared students, student-athletes, first-generation, and transfer students
• Monitor student progress using advising technologies and tracking systems
• Collaborate with faculty and campus partners to promote student self-service tools and college success strategies
• Participate in orientation programs, campus events, committees, and professional development opportunities

What You'll Need:

• Bachelor's degree required; Master's degree preferred
• Strong commitment to diversity, equity, inclusion, and student advocacy
• Excellent written and verbal communication skills
• Highly organized, self-directed, and able to manage multiple priorities
• Ability to maintain confidentiality and professionalism
• Comfortable using basic computer applications and student support technologies

Why Manchester University? At MU, we:

• Inclusive, Values-Driven Culture - We respect every individual and foster integrity, compassion, and service.
• Work-Life Balance - Generous paid time off, holidays, and flexible scheduling.
• Competitive Pay & Benefits - Comprehensive health coverage, retirement contributions, and tuition remission.
• Professional Growth - Tuition-free classes, development opportunities, and scholarly engagement.
• Wellness & Perks - Free PERC membership, caregiver leave, and employee assistance programs.