Position Summary

Position handles the day to day operations of providing assistance to staff working with insurance matters, supervising, advising and overseeing posting, collections, and/or reimbursement functions, and counseling patients and/or families on options for financial assistance.

Job Description

Primary Duties & Responsibilities:

• Communicates policies and educates staff on billing issues to promote efficient flow of billing process.
• Counsels patients on financial and other issues regarding accounts management.
• Advises department managers on collection issues that arise.
• Handles missing charge ticket list, locating missing ticket and generating another ticket if needed.
• Works with pharmacy for appropriate drug pricing when not available in system.
• Monitors and updates monthly collection totals in department.
• Advises affected areas on diagnoses, prices and charges for special batches.
• Participates in selection process of new employees, training, supervising and evaluating employees; informs employees of changes in the department.
• Assists with coverage in staff areas during illness/vacations; back-up for HMO/PPO Representative.
• Assists IBC team with special projects.

Working Conditions:

Job Location/Working Conditions: Normal office environment. Physical Effort: Typically sitting at a desk or table. Repetitive wrist, hand or finger movement. Equipment: Office equipment.

Required Qualifications

Education: Associate degree or combination of education and experience may substitute for minimum education. Certifications: No specific certification is required for this position. Work Experience: Relevant Experience (5 Years).

Preferred Qualifications

Skills: Accounting, Communication, Customer Service, Finance, Health Insurance, Organizing, Problem Solving, Supervisory Management.

Salary Range

$56,200.00 - $87,100.00 / Annually

Benefits Statement

Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages. Wellness: Wellness challenges, annual health screenings. Family: 4 weeks of caregiver leave, tuition coverage.