"Supervisor, Office Services Management"

Job Summary

The University Counseling Center (UCC) at the University of Utah welcomes applications for the full-time benefited position of Administrative/Office Services Management Supervisor. This position directs, manages and supervises administrative office services within the UCC. This includes supervision of the front desk, coordinating office services and providing administrative support to the Executive Director. The UCC is the primary student mental health agency and provides services for students with mental health concerns that include depression, anxiety and coping with distress related to traumatic events. The successful candidate will have a high level of attention to detail and an ability to communicate with distressed students in a calm and reassuring manner.

About Student Affairs

The University Counseling Center is part of Student Affairs. Student Affairs is comprised of over 20 departments and is focused on supporting student well-being and success with the ultimate goal of assisting students in discovering their passion, people, and purpose. Student Affairs encourages U of U students to participate in the creation of their own campus culture, collaboratively working alongside professional staff, student leaders, and academic partners to ensure all members of our community not only feel welcomed but are fully incorporated into university life.

Benefits

A generous benefits package is included (see here for a full description of the benefits package):

• 14.2% employer retirement contribution
• Paid parental leave (in addition to FMLA)
• 11 paid holidays per year plus vacation accruals each month
• Excellent health insurance options that are both affordable and allow access to care through the University of Utah health system
• Tuition reduction for employees and family members
• Options for short-term and long-term disability insurance, life insurance, and HSA/FSA savings plans are available
• Free public transportation pass (see here for more information)

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

Responsibilities include:

1. Front Desk operations - Oversee the UCC reception area including leading and supervising front desk specialists. Implement procedures and policies in coordination with the UCC Executive Director and Director for Clinical Services. Lead staff and delegate office duties which may include meeting planning and various back office functions.
2. Billing - Responsible for client billing, including processing payments and notifying clients of balances due.
3. Internal Referrals - Coordinate internal referrals for Psychiatric and Psychological assessment services within the UCC.
4. Financial - Work closely with the Executive Director in managing accounting, payroll, budget, facilities, supply management and contracts with office vendors. Process employee reimbursements and track time off requests.
5. Administrative - Provide administrative support to the Executive Director, including organizing and scheduling meetings and appointments. When appropriate, assist with management decisions and activities.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Supervisor, Administrative / Office Services Management:

Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.This is a Supervisor-Level position in the Management track.Job Code: MZ2711Grade: M13

Senior Supervisor, Administrative / Office Services Management:

Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.This is a Senior Supervisor-Level position in the Management track.Job Code: MZ2712Grade: M14

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Supervisor, Office Services Management: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.

Senior Supervisor, Administrative / Office Services Management: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.

Preferences

Special Instructions

Application review begins November 26, 2025. Position may close any time after that date.

Requisition Number: PRN43613B

Full Time or Part Time? Full Time

Work Schedule Summary: Monday - Friday, 8:00am - 5:00pm

Department: 00316 - University Counseling Center

Location: Campus

Pay Rate Range: $57,000 - $64,000

Close Date: 2/17/2026

Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/192176