"Systems Administrator II"

Within the Computational and AI Services team within the Informatics & Analytics department, the System Administrator - Storage Management will serve the Dana-Farber Cancer Institute (DFCI) and its patients by providing computing services and assistance to faculty and research staff. The position is part of a specialized group of highly skilled engineers and administrators closely engaged with the research departments, bringing practical hands-on computer expertise, HPC and storage expertise, and cloud operational support to cutting edge bio-medical research.

The successful candidate's responsibilities will include active monitoring and fast response to help desk requests such as to ensure high system availability to all users with minimal interruptions. They will help coordinate services, account access, or software/hardware issues.

The role requires a good background with hands-on experience and proficiency in multiple systems, configuration management technologies, experience supporting scientific users and demonstrated ability to work collaboratively in a research-focused multidisciplinary environment.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

• Plans, coordinates, implements and supports the LAN/WAN hardware, software and Internet/Intranet/Extranet integration and linkage
• Works closely with scientific staff to anticipate and meet program requirements for computational infrastructure
• Ability to work closely and coordinate with network and administrative groups on multiple levels
• May research vendor products and negotiates hardware/software maintenance contracts. Recommends purchase, development or enhancement of network hardware, software and telecommunications
• Perform data backups and disaster recovery operations
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary
• Plan, coordinate, and implement network security measures to protect data, software, and hardware
• May be required to manage a Windows/Mac computer network of moderate size (100-200 devices)
• May be a representative of the department with external institutes and user groups
• May be responsible for user training sessions, training materials and documents
• May write scripts to manage and streamline computing queues and develop/implement policies and quotas on centralized cluster storage

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Experience with, but not limited to: Unix, HTTP, HTML, ATM, ARCNET, etc.
• Strong interpersonal skills - ability to effectively interact with all levels of staff and external contacts
• Excellent analytical, organizational and time management skills
• Experience managing high performance computer clusters and programming in a higher language such as CC, Java, PHP, Python) a plus

MINIMUM JOB QUALIFICATIONS:

The position requires a bachelor's degree in computer science or a related field, with an MS preferred, and 3-5 years of relevant experience. A combination of education and experience may substitute for the degree requirement. The role involves performing primary duties and advancing to more complex skillsets under general supervision, with some latitude for independent judgment.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT: None