"Systems Engineering Masters Program Coordinator - Electrical and Systems Engineering - Penn Engineering"

Job Description Summary

The Systems Engineering Masters Program Coordinator will oversee and manage all functions serving the Systems Engineering (SE) Master's program and students in the Electrical and Systems Engineering (ESE) department. Work with the Faculty Director to provide student advising; support admissions and administer program functions, including initial processing and screening of applicants; onboarding new students; addressing student queries; facilitating student professional development; and fostering student/alumni community.

Job Description

Job Responsibilities

• Provide student advising and support through 1) ongoing academic advising: administer audits and implement policies and regulations; 2) advocate for students by connecting SE Master's students to services available in the department as well as the school and university; and 3) document and elevate systemic issues to Department Director and Faculty Director.
• Implement, improve and communicate administrative operations to attain transparency. Establish and document clear and streamlined processes (e.g. major transfer, dual major/degree, petitions, RCL/CPT, research opportunities). Creatively and effectively broadcast program goals, policies and processes for current and prospective students (may include community events, website, social media, student profiles, etc.)
• Foster student communities by developing student leadership in collaboration with the Electrical Engineering (EE) Master's Advisor. Leverage wealth of knowledge from student communities and networks to further student goals.
• Work closely with the University's Career services, SEAS Development, faculty and students/alumni to facilitate student professional development and build and maintain stronger connections with industry.
• Gather student/participant feedback to formulate emerging themes and actionable insight. Raise common/systemic student experiences (both positive and negative) with the MSE Program Manager, Department Director, and Faculty Director, propose improvements as appropriate and implement changes. Leverage technology, student leadership and creative communications channels to effectively support program and department goals.

Qualifications

Bachelor's degree and two to three years of related experience or an equivalent combination of education and experience. Ability to prioritize and multitask, excellent written and verbal communication, interpersonal, and customer service skills, strong attention to detail, and strong organizational skills. Proficiency in MS Word, Excel and Google Suite. Previous experience in advising and leadership development preferred. Experience in the following areas a plus: supervision, counseling, community organizing, data (quantitative or qualitative) analysis, WordPress.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

School of Engineering and Applied Science

Pay Range

$21.15 - $31.00 Hourly Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements

Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.