"Technical Support Specialist"

Rowan-Cabarrus Community College is in search of a skilled Technical Support Specialist to bolster our Department of eLearning and Faculty Development Services within the Academic Programs division. We’re looking for individuals with exceptional organizational and research abilities, adept interpersonal and teamwork capabilities, and outstanding oral and written communication prowess. If you’re meticulous, possess robust computer skills including proficiency with online instruction applications software, and prioritize customer service with a solid work ethic, then you could be the ideal fit for this role with a primary emphasis on operational support.

This is a 12-month, full-time position that reports to the Director of eLearning and Faculty Development Services. This is not a remote position, and will be seated on our North Carolina Research Center (NCRC) campus in Kannapolis, NC

Associate’s degree in computer science or a related field and four (4) years of experience in technical support of a learning management system; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Salary: starts at $37,024.23

Location: Kannapolis, North Carolina

Type: Full-time

Categories: Education/Training, Staff/Administrative

Employment Type: Full-time

Organization Type: Higher Education Institution

Salary Details: Rowan-Cabarrus Community College offers state health benefits, pension, 401k, generous time-off, longevity pay, professional development and community service opportunities.