"Unit Computing Specialist"

Position Summary

Rutgers, The State University of New Jersey, is seeking a Unit Computing Specialist for the Division of Institutional Planning & Operations (IP&O). Reporting to the Unit Computing Manager, the Unit Computing Specialist will provide end-user support, resolve hardware and software computer problems. This includes: receiving, prioritizing, documenting and successfully resolving end-user issues.

Among the key duties of this position are the following:

• Responsible for the setup and installation of workstations, laptops and peripheral devices.
• The candidate will be required to maintain the help-desk inventory database, and document PC-related procedures.
• May conduct hands-on training sessions and instructional classes for students, and staff.
• May also assist in the development of user procedures and security procedures, the maintenance of software and documentation libraries, and remains up-to-date in new developments and technologies.
• Performs other related duties as assigned or requested.
• This position will be placed into a rotation for after hours on call support.

Minimum Education and Experience

• Working knowledge of desktop software and operating systems currently in use with a combination of two years education/experience.

Physical Demands and Work Environment

• Ability to lift 50 pounds

Special Conditions

• Clean Driving Record

Posting Number

25ST2337