"Telecommunications Analyst I"

Position Summary:

Rutgers, The State University of New Jersey, is seeking a Telecommunications Analyst I for the Office of Information Technology. Reporting to the Managing Telecommunications Analyst for Network Operations & Architecture (TDNOA). This is a technical position that performs daily activities within the Rutgers University network operations teams.

• Keeps abreast of all pertinent federal, state and Rutgers' regulations, laws and policies as they presently exist and as they change or are modified.
• Installs, decommissions, troubleshoots, maintains, and inspects equipment and telecommunications room power systems, including UPS (Uninterruptible Power System), PDU (Power Distribution Unit), data cabling, and supporting components.
• Responds to and resolves urgent and routine service outage escalations.
• Coordinates proactive service improvements with minimal or no service interruptions.
• Receives and responds to assigned service ticket requests, incidents, and problem reports.
• Surveys, supports, and analyzes wired and wireless network infrastructure.
• Performs equipment delivery, transport, removal, securing parts and supplies, and equipment tracking.
• Networks equipment service provisioning, monitoring, and device configuration.
• Updates and maintains procedures, documentation, reports and TDNOA tools and resources.
• Understands and adheres to Rutgers' compliance standards as they appear in RBHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
• Performs other related duties as assigned.

Minimum Education and Experience:

Bachelor's degree in a technical field. Equivalent education, experience and/or training may be substituted for the degree requirements.

City:

Piscataway

State:

NJ

Physical Demands and Work Environment:

Standing, sitting, walking, talking, or hearing. No special vision requirements. While performing the duties of this job, the employee is frequently required to bend, stoop, twist, crouch/squat, kneel/crawl, sit and stand. The employee is regularly required to use their hands to utilize tools, perform cabling activities, and handle equipment. The employee is regularly required to reach with hands and arms. The employee must occasionally lift, carry, push, pull, and move up to 50 pounds. This individual spends time working in office and field environments. The office environment is standard with low to moderate noise. The field environments vary from site to site and include Telecommunications Rooms, Data Centers, Main Distribution Frame (MDF), and Independent Distribution Frame (IDF) areas. Noise in field areas is low -heavy, and temperature and area dimensions vary. Travel across and between Rutgers University Campus sites is required.

Special Conditions:

Clean Driving Record.