UMN Morris Financial Aid Program Manager

This position manages programs, requires in-depth knowledge and experience, works independently and receives minimal guidance, and acts as a resource to colleagues. This role will evaluate and certify eligibility for financial aid programs while ensuring compliance with all federal, state & institutional policies and regulations. This position will collaborate regularly with campus and University of Minnesota system partners. This job must demonstrate sensitivity, knowledge and understanding of diverse academic, socioeconomic, gender, cultural and ethnic backgrounds.

This is a full time, in person position on the UMN Morris campus with the potential to move to hybrid work. A cover letter is required for consideration.

ESSENTIAL JOB FUNCTIONS

70% - Financial Aid Program Management

• Manage financial aid programs and related services. Financial aid programs may include but are not limited to the American Indian Tuition Waiver, scholarships, veterans, and student employment.
• Serves as functional expert for program eligibility and in-depth program specific issues.
• Provide start-to-finish student service using professional judgment and individual discretion in both simple and complex issues involving minimal supervisory guidance.
• Interprets and implements financial aid policies, procedures, and regulations.
• Identifies and resolves issues independently.
• Researches procedures and best practices to ensure the integrity of student financial aid programs and compliance with University, state, federal, and outside agency financial aid rules and regulations.
• Leads projects to analyze and review program processes and improvement opportunities.

20% - Financial Aid Program Support

• Collaborate with financial aid staff and other student offices and programs to resolve student issues and concerns.
• Maximize student financial aid opportunities to succeed and excel at Morris.
• Act as a resource about specific financial aid programs to other campus departments, and outside agencies.
• Serve as a resource on financial aid initiatives.

10% - Committees and other duties as assigned

• Serves on committees and participates in professional organizations.
• Attend all mandatory training/conferences required for the position.
• Complete other duties as assigned. The employer reserves the right to change or add duties to this position if the changes and/or additions are consistent with the job classification.

REQUIRED QUALIFICATIONS

• BA/BS degree plus at least two years of relevant work experience, or a combination of education and relevant work experience to equal at least six years.
• Orientation to detail, and the ability to handle high volume processing and adapt to changing priorities.
• Strong interpersonal and effective verbal and written communication skills as it pertains to customer service within and outside of the University.
• Demonstrated ability to handle sensitive information with discretion and confidentiality.
• Ability to meet deadlines and manage a high volume workload; adapt to multiple tasks and changing priorities.
• Working knowledge of Microsoft Office and Google Workspace.

PREFERRED QUALIFICATIONS

• Knowledge of University, state and federal financial aid regulations and familiarity with University of Minnesota policies and procedures.
• Understanding and experience with PeopleSoft Student Financial processing and the Federal Needs Analysis formula.
• Working experience in a higher education setting and additional financial aid experience preferred.

About University of Minnesota Morris

The University of Minnesota, Morris (UMM) provides a rigorous undergraduate liberal arts education, preparing its students to be global citizens who value and pursue intellectual growth, civic engagement, intercultural competence, and environmental stewardship. As a public land-grant institution, UMM is a center for education, culture, and research for the region, nation, and world. UMM is committed to outstanding teaching, dynamic learning, innovative faculty and student scholarship and creative activity, and public outreach. Our residential academic setting fosters collaboration, diversity, and a deep sense of community.