"Unemployment Coordinator (Open Rank, Entry or Intermediate)"

Unemployment Coordinator (Open Rank, Entry or Intermediate)

University of Colorado Anschutz Campus

Department: Human Resources

Job Title: Unemployment Coordinator (Open Rank, Entry or Intermediate)

Position #: 00213342 - Requisition #: 39201

Job Summary:

We are seeking an Unemployment Coordinator to join the Employee Relations and Performance team within Central Human Resources at the CU Anschutz Campus. The successful candidate will play a key role in managing unemployment claim processes, ensuring timely and accurate responses, and maintaining compliance with state and federal regulations. This position also partners closely with supervisors and HR colleagues to support effective employment practices across the campus and contribute to a consistent, fair, and compliant employee experience.

Key Responsibilities:

Manage Unemployment Program (80% at Intermediate level):

• Serves as the primary consultant for the Employee Relations and Performance team on unemployment claims which includes documentation review to determine eligibility, processing, responding to claims, analysis/tracking of data, and management of communications.
• This role also responds to State of Colorado inquiries as well as 3rd party entities on behalf of the University.
• Serves as the primary consultant for the Employee Relations and Performance team on unemployment claims, including responding to inquiries from the State of Colorado and third-party entities. Ensuring all communications and submissions are timely, accurate, compliant, and aligned with university policies.
• Evaluates documentation, processes and tracks claims, analyzes trends, and coordinates with managers and leadership to gather necessary information or testimony. Represents the University in unemployment hearings as needed.

HR Campus Leave Support (10% at Intermediate level):

• Supports ERP team as needed to consult on employee leave cases.

Employee Relations Process Administration (10% Intermediate level)

• Manages general ERP team email inbox and either resolves on own or routes to the appropriate consultant.

Work Location:

This role is eligible for a hybrid schedule of 2 days per week on the Anschutz campus and as needed for in-person meetings.

Why Join Us:

Central Human Resources at the University of Colorado Anschutz Campus is committed to providing exceptional service to more than 15,000 faculty and staff members, who are critical of the university's success in teaching, research, community service, and clinical care. The Employee Relations and Performance team offers consulting services, advice, support, and referrals to employees, supervisors, and managers who have questions or need assistance. To learn more about the team and the support they offer, please click here.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

Entry Level:

• Bachelor's degree in public administration, public policy, business, higher education administration, social sciences, behavioral sciences or a directly related field from an accredited institution

Intermediate Level:

• Bachelor's degree in public administration, public policy, business, higher education administration, social sciences, behavioral sciences or a directly related field from an accredited institution
• 1 year of professional level experience in human resources.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Experience working with HCM (Human Capital Management)/HRIS system
• Experience with Equifax unemployment claims process
• Experience working with Colorado's Family and Medical Leave Insurance (FAMLI), Family Medical Leave Act (FMLA) legislation and administration and the unemployment process.
• Experience dealing with confidential information and sensitive HR situations
• Experience working in human resource management at an institution of higher education
• Experience providing HR support directly to leadership and/or management positions.

Knowledge, Skills and Abilities:

• Ability to analyze, interpret, and evaluate a broad range of laws, rules, and regulations in order to exercise good judgment in applying them to human resource challenges.
• Knowledge of the professional standards, concepts, and practices of recruitment and selection, employee relations, or organizational development and human resource policy.
• Ability to communicate effectively, both in writing and orally, including public speaking.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Thorough knowledge of current management and leadership methods and best practices.

Conditions of Employment:

• Please be advised that this position is not eligible now or in the future for visa sponsorship.