"Visit Coordinator"

Essential Duties and Responsibilities:

• Ensure daily front desk/building and tour operation needs are met. This involves communicating with multiple teams, scheduling students and staff, maintaining equipment and technology, and ensuring all interior and exterior areas are clean and functioning.
• Recruit, hire, train, and mentor student workers in the areas of front desk or tour guide leadership teams.
• Ensure the admissions center and tour supplies are maintained and ready for use, including inventory, ordering/restocking of materials, keeping updated printed materials and submitting needed maintenance requests.
• Respond to guest communication regarding campus tours and other visit program inquiries via telephone, email and in person.
• Work with the Visit Manager to improve processes and provide the best possible campus visit for visitors.
• Maintain a positive work environment by acting and communicating effectively with students, visitors, co-workers and managers.
• Other duties as assigned.

Minimum Experience / Education:

Required Minimum Qualifications:

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Education Skills and Experience:

• Experience working in Higher Education
• Demonstrated competencies gained through experience in program coordination/planning, management of students, or an equivalent combination of education experience.
• Experience providing quality service to internal departments and external guests.
• Experience in scheduling meetings, coordinating events and compiling/drafting/proofreading documents.
• Preference given to graduates of UNC Charlotte and the volunteer Niner Guide Program, campus tour guide.

Posted: 27-Nov-25

Location: Charlotte, North Carolina

Categories: Administrative/Support, Staff/Administrative

Internal Number: 65237

Position Number: 000958

Department: Enrollment Management (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12