"26-13 Admissions Counselor (SUA 1) - Academic Affairs"

Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania's Office of Admissions invites applicants for the position of Admissions Counselor (SUA1).

West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; generous retirement plans; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

The Admissions Counselor aids in the recruitment of undergraduate students for a designated territory including on-campus and off-campus events. The ideal candidate demonstrates excellent customer service, communication, organizational, and interpersonal skills and a commitment to working in a team environment.

Responsibilities include:

• Implement and monitor recruitment and yield for a cohort of students
• Manage a specific recruitment territory
• Representing university at off campus recruitment events
• Assist with the completion and submission of application materials
• Build relationships with community college counselors to assist in out-reach to students and their families
• Facilitate group information sessions
• Conduct individual appointments for prospective students
• Assist with on-campus recruitment and yield activities for students
• Other duties as assigned

Minimum Qualifications:

• Bachelor's degree
• Work experience in higher education admissions as staff, tour guide or student worker
• Demonstrated proficiency in Microsoft Office including Outlook, Word, and Excel
• Valid driver's license

Preferred Qualifications:

• Demonstrated customer service experience
• Professional work experience in higher education admissions
• Experience using document management tools and CRM systems (such as Slate) for prospect and applicant management