Academic Support Programs Coordinator (Student Services Professional III)

Academic Support Programs Coordinator (Student Services Professional III)

Classification: Student Services Professional III

Department: The department of Supplemental Instruction (SI) within the Division of Academic Affairs is a learning support program that provides weekly group study sessions for students taking bottleneck, key gateway, or historically difficult courses. It is led by exceptional students who have mastered the course materials. The Supplemental Instruction leaders are trained to facilitate group sessions where students can meet to improve their understanding of the course materials, review and discuss important concepts, develop study strategies, and prepare for exams. We seek an exceptional individual to join our team as the Academic Support Programs Coordinator (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Salary Range: $5,540 - $6,128 per month

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Essential Qualifications:
Bachelor's degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A master's degree from an accredited college or university in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.

Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment.

Preferred Qualifications:
Experience in coordinating assessment practices for academic support programs. Familiarity with SI mission, operation, organizational structure, and certification/accreditation requirements. Experience with data analytics and technology tools as they relate to planning and data-driven program development and assessment. Knowledge of the unique challenges and experiences faced by students experiencing academic difficulty. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.

Additional Information:
California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

Application Deadline: Apr 02, 2026 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/556224/academic-support-programs-coordinator-student-services-professional-iii