"Administrative Assistant - Medical Education"

Position Summary

As the primary customer service representative for the office, this person will serve as first point of contact with the Office of Medical Education. As a result, this individual will direct incoming calls to the appropriate person or department, respond to incoming departmental emails, assist with the development and implementation of academic and curricular schedules, take meeting notes as needed, and follow up with phone calls, emails, and official written communications.

Duties and Responsibilities

Direct incoming calls to the appropriate person or department, respond to incoming departmental emails, assist with the development and implementation of academic and curricular schedules, take meeting notes as needed, and follow up with phone calls, emails, and official written communications.

Assists with the daily operation of the curriculum for the first and second year, including the recording of lectures and taking attendance; assists with the proctoring of all exams and quizzes; assists with the management of the first- and second-year Canvas courses; assists with updating and managing DUQCOM’s curriculum map in One45.

Attends department meetings, records minutes, and provides updates as needed.

Picks up and distributes mail.

Processes all department purchase invoices.

Works collaboratively with other departments throughout the College and on-campus.

Works collaboratively with other administrative assistants throughout the College and on-campus.

Works collaboratively with other departments throughout the College and on-campus.

Completes other duties as assigned.

Requirements

Minimum qualifications:

Bachelor’s degree in English, communication, business or a related field from an accredited institution.

1-3 years of related work experience.

Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:

Experience and training in an office environment, with knowledge, skills and abilities required to perform the essential job functions. This includes demonstrated proficiency with current Microsoft Office Suite: Word, Excel, PowerPoint, Teams, Access, and Publisher as well as Outlook e-mail.

Willingness and ability to utilize new technologies relevant to the position.

Knowledge of, or the ability to learn internal University and COM systems including WebAdmit, Slate, Chrome River, Banner, Canvas, and others.

Excellent organizational skills, accuracy, diplomacy, and good interpersonal skills.

The candidate will exhibit independence and working within established policies, while cooperating with other staff of the COM and the University, in support of their missions.

This position requires a high level of administrative and customer service support skills, as the position requires extensive contact with students, faculty, and staff.

Scheduling flexibility is a must. Overtime may be required during peak event times during the year.

Must be mobile and have the ability to lift up to 25 pounds. It requires the ability to travel and enter facilities which may not be ADA compliant.

Ability to establish and maintain effective working relationships with the University Community.

Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.

Application Instructions

Applicants are asked to submit a cover letter, resume, and contact information for three professional references.