Administrative Coordinator, MBA Admissions

Administrative Coordinator, MBA Admissions

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Administrative Coordinator, MBA Admissions

Job Profile Title

Administrative Coordinator

Job Description Summary

Wharton School Overview
Founded in 1881 as the world's first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in both Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year 13,000 professionals from around the world advance their careers through Wharton Executive Education's individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a dynamic community of staff, bringing a wide range of skills, experiences, and perspectives. To learn more, visit www.wharton.upenn.edu.

The MBA Admissions Administrative Coordinator role is a full-time position in the Wharton MBA Admissions and Financial Aid office. Reporting to the Director of External Strategy and working closely with the other Administrative Coordinator, this position contributes to the overall flow of the office by providing superior systems support and customer service, in a dynamic, high-intensity environment. The role also oversees the campus visit program, from idea generation to process execution, and ongoing assessment of outcomes and survey data. To be considered, please submit both a cover letter and resume when applying.

Job Description

Job Responsibilities

• Serve as the first point of contact for a large student population, greeting visitors and responding to or directing inquiries received in person, by phone, or through the department's general email inbox regarding IT systems, programs, services, and initiatives.
• Oversee the campus visit program for prospective students from concept through execution and evaluation. Responsibilities include planning and coordinating visit logistics, managing registration and communications through platforms such as Qualtrics, CVENT, and EventsHQ, collaborating with internal partners to schedule meetings and programming, and assessing program effectiveness to inform continuous improvements. Ensure seamless coordination across systems and stakeholders to deliver a smooth and professional visitor experience.
• Assist with various initiatives via internet-based research, data entry (into web-based systems, including Slate), and creating and modifying documents, track post event feedback to partner with the Associate Director of Event Strategy toward informing the overall recruitment strategy.
• Coordinate and support various office projects/initiatives such as the Coffee Chat program, recruiting events, on-campus interview preparation, and student programming, and record requests.
• Perform general office duties such as photocopying, mail pick up & distribution, UPS shipping, filing, organizing, restocking office supplies, and periodic tidying of kitchen and reception area.

Required Qualifications

• A High School Diploma or GED is required, Bachelors is preferred and 5-7 years are required or equivalent combination of education and experience.
• Must be flexible, prompt, reliable, and respect confidentiality.
• Excellent interpersonal and communication skills essential; maintain exemplary customer service to ensure a high level of stakeholder satisfaction.
• Must possess the ability to exercise good judgment, initiative, discretion, and independence in dealing with a diverse client base.
• Strong organizational skills and the ability to manage many duties at one time.
• Fast learner who is also a team player and comfortable working under limited supervision.
• Strong PowerPoint, Word, and Excel experience required.
• This role is an essential position.

Preferred Qualifications

• Previous Admissions experience is preferred

Applicants must submit a cover letter.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Wharton School

Pay Range

$21.15 - $31.45 Hourly Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.