"Administrative Support Assistant I/II - Admin"

Administrative Support Assistant I/II - Admin

Company: Auburn University

Job Location: Auburn University, 36849-5207

Category: Administrative Assistants

Type: Full-Time

Requisition Number: S4984P

Home Org Name: Access Control Center

Division Name: VP, Facilities Management

Job Class Code: DA05A/DA05B

Appointment Status: Full-time

Limited Term: No

Job Summary

Auburn University Facilities Management is seeking a professional, detail-oriented Administrative Support Assistant to join our team.

The Administrative Support Assistant plays a key role in supporting the Access Control office by delivering exceptional administrative and customer service assistance. This position is responsible for coordinating key issuance and returns through departmental software, maintaining accurate records and billing for keys and access requests, and ensuring proper documentation. Serving as a primary point of contact, the role provides timely and professional support to clients via phone, email, and in-person interactions. Additionally, this position helps facilitate smooth daily operations by managing communications, assisting staff, and upholding accuracy and efficiency in all processes.

This is an excellent opportunity for someone who thrives in a service-oriented setting and is committed to supporting the operational excellence of Auburn University.

Essential Functions

• Coordinate key issuance and returns using departmental software.
• Maintain accurate records, documentation, and billing for keys and access requests.
• Serve as a primary point of contact for clients via phone, email, and in-person interactions.
• Manage communications to support efficient daily operations.
• Assist staff with administrative tasks and workflow needs.
• Ensure accuracy and timeliness in all documentation and service delivery.

Why Work at Auburn?

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Ready to lead and shape the future of higher education? Apply today! War Eagle!

Minimum Qualifications

Level I- High school diploma or equivalent.

Level II- High school diploma or equivalent plus 2 years of experience in clerical support services

Substitutions allowed for Experience:
When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Minimum Skills and Abilities

• Standard knowledge of office functions.
• Working knowledge of Auburn University administrative systems appropriate to the position.

Minimum License and Certifications

None Required

Desired Qualifications

Proven strong customer service and interpersonal skills sets desired

Salary Range: $31,200 - $39,480

Job Category: Office/Administrative Support

Working Hours if Non-Traditional: 7:45 AM - 4:45 PM

City position is located in: Auburn

State position is located: Alabama

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