"Administrative Support Assistant - Lock Shop"

Position Highlights

University Facility Services (UFS) is looking for a well-qualified Administrative Support Assistant. This position will be stationed inside the Lock Shop/Key Desk and could be a customer facing position at times. This position will coordinate Lock Shop work with other UFS shops and University Departments, provide information and maintain records of current and future jobs.

University Facility Services at the University of Arizona consists of over 700 employees and services over 13 million square feet of campus, keeping the grounds beautiful, classrooms clean and all utilities moving through the campus. TEAMWORK is our strength.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

• Provide administrative support for Lock Shop Supervisor and staff. Assigning Locksmiths to Service Requests and incoming PD&C and Renovation Services Jobs. Maintains records of Amer-X jobs as well as invoices and estimates. Dispatching Locksmith to jobs from incoming Service Requests.
• Serves as a liaison to faculty, staff, and public concerning information or complaints. Review and research Service Requests to ensure only authorized staff are submitting Service requests for key and lock changes.
• Assists in maintaining Lock Shop key control database. Prepares weekly reports to UFS Administration. Tracks Amer-X projects and provides reports concerning them.

Knowledge, Skills, and Abilities:

• Proficient with using a computer and Microsoft Office programs.
• Excellent customer service skills, including professional phone etiquette.
• Ability to type on a computer 40 words per minute or greater.
• Ability to communicate clearly both in email, phone, and in person.

Minimum Qualifications

• High school diploma or high school diploma equivalency is required.
• Three years of relevant experience, or equivalent combination of education and work experience.

Preferred Qualifications

• Previous experience as a receptionist interacting with front door guests.
• Experience working in a University or college setting.
• Proficient in Microsoft Outlook Suite.
• Experience prioritizing multiple projects and achieving desired results and deadlines.

FLSA: Non-Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Organizational Administration

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $18.15 - $22.69

Compensation Type: hourly rate

Grade: 4

Compensation Guidance

The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Grade Range Minimum: $18.15

Grade Range Midpoint: $22.69

Grade Range Maximum: $27.23

Career Stream and Level: OC2

Job Family: Administrative Support

Job Function: Organizational Administration

Type of criminal background check required: Fingerprint criminal background check (security sensitive due to job duties)

Number of Vacancies: 1

Contact Information for Candidates: hr-ufsplanning@arizona.edu

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter