"Administrative Support Specialist"

Job Details

Administrative Support Specialist

Department: Theatre & Dance - 265350

Minimum Qualifications
Graduation from high school and one year of related office experience; or an equivalent combination of education and experience. Diplomas or degrees must be received from appropriately accredited institutions.

License/Certification Required

Essential Job Functions
The Department of Theatre and Dance provides courses and programs leading toward liberal arts degrees and teacher certification as well as courses that provide the general student population with an opportunity for integrated learning through the arts.

The Administrative Support Specialist is responsible for performing a wide variety of administrative and office support functions for the chair and faculty in the Department of Theatre and Dance.
The range of responsibilities includes, but is not limited to:

• Serve as the lead administrative support to the department
• Order supplies and materials for the department.
• Work with third-party vendors in arranging and securing royalty contracts for theatrical productions produced in the department's co-curricular production program.
• Prepare and monitor various types of budgets. Communicate with the Department Chair and field all inquiries
• Manage payroll for student employees, staff, and work-study.
• Assist with scholarship administration
• Attend and take minutes for department faculty meetings.
• Assist search committees with travel arrangements, reimbursements, scheduling etc. for candidates who have applied for positions.
• Provide training for student workers, and community service volunteers.
• Maintain all budget and financial responsibilities, policies and procedures for the department. Keep department chair informed of all budget matters
• Serve as the liaison between the Department, the Dean's Office, Registrar's Office, and other offices across campus.

Knowledge, Skills, & Abilities Required for this Position

Substantial knowledge and ability to use a Macintosh or PC and software processes, particularly Excel, Google forms/sheets, Chrome River Travel, P-Card Bank system, and Yomart purchasing.
Due to the great amount of work with the faculty, students, and the public, this person must have excellent written and verbal communication skills and be comfortable working with the public.
Ability to follow directions, multitask, work independently, apply basic computational knowledge, organize, and be proficient in Microsoft Office is critical.
Strong financial acumen.
This position requires a person who is self-directed but works well in a team.
This person must also be able to set priorities to accurately and quickly accomplish a wide variety of tasks while experiencing frequent interruptions to assist students, staff, faculty and parents.
This person must possess strong organizational skills and be able to manage a constantly changing set of policies, procedures, and requirements.
A professional disposition is required for this position.
This position requires expertise in using Banner Finance, Banner Student, CBAS (Academic Schedule system), DegreeWorks, WebFocus Dashboard, DocuWare, Total Contract Management System (TCM).
Appointment scheduling software and email, copiers, and fax machines.
This person must be willing to learn a thorough knowledge of the major/minor curricula in the Department of Theater & Dance, University and College policies and procedures, and protocol for exceptions to policy.
It is critical that the person in this position carry out the duties in a very professional manner.
The candidate must be able to communicate positively the expectations, needs, and conflicts that arise within the work environment.
The ability to maintain confidentiality of sensitive materials and information.
The position requires an individual who can think critically, creatively, objectively, fairly, and do so confidently and consistently.

Preferred Qualifications

Prefer experience with Appalachian State University's policies and procedures, state budgets and policies.
Prefer experience with Ellucian Banner ERP system, Chrome Travel, Yo-Mart purchasing, Excel, Google sheets, forms and calendar, Microsoft Office programs.
Strong financial and budget acumen with demonstrated experience.
Bachelor's degree in Business/Accounting field or Associate degree in Business/Accounting with 2 years of related demonstrated experience or similar field or 4 years of related demonstrated experience
Three years of progressively responsible administrative/office management experience. At least two years of familiarity with budgets and spreadsheets.
Familiarity with royalty contracts is a plus.
Attention to providing excellent customer service to a variety of organizations and individuals.
Knowledge of matters pertaining to education and higher education is beneficial.
Understanding and appreciation of the functions of an event-producing theatre and dance program is beneficial.

Work Schedule/Hours: Monday - Friday, 8:00 am - 5:00 pm
Anticipated Hiring Range: $43,542-$46,643
Closing Date: 11/2/2025

To apply, visit https://appstate.peopleadmin.com/postings/52394